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Rinnai Furnaces & Water Heater Manuals, Error Codes, Age Decoder
Rinnai America Corporation produces commercial rack systems, condensing boilers, heating boilers, direct-vent heating furnaces, water heaters, tankless water heaters, & vent-free fan convectors.
Rinnai water heaters encode the manufacturing date in the first four digits of the heater's serial number, as YY MM for Year and Month
YYMM12345678
Contact Rinnai America Corporation, 103 International Drive, Peachtree City GA 30269 USA, Customer Support: 1-800-621-9419, Website: https://www.rinnai.us
Rinnai contact form online: https://www.rinnai.us/contact-us
Canada:
Web: rinnai.ca - for Rinnai water heater manuals, all products: Web: https://www.rinnai.us/resources
RINNAI TANKLESS WATER HEATER TROUBLESHOOTING MANUAL [PDF] (2012) Watch out: There are a number of live tests that are required when fault finding this product. Extreme care should be used
at all times to avoid contact with energized components inside the furnace.
You MUST be a qualified service person before proceeding with these test instructions
Rinnai REU series DIRECT VENT TANKLESS WATER HEATER I/O MANUAL [PDF] (2017) REU-VC2837FFU-US, REU-VC2737FFU-US, REU-VC2528FFU-US, REU-VC2025FFU-US, REU-VC2837W-US, REU-VC2528W-US, REU-VC2025W-US indoor & outdoor units. Value Series.
This is for Indoor Installations of Rinnai Water Heaters: V94i, V94Xi, V75i, V75i and for outdoor Rinnai water heaters: V94e, V753, V65e
Rinnai RL-Series DIRECT VENT TANKLESS WATER HEATER MANUAL [PDF] (2017) FOR INDOOR APPLICATIONS ONLY
RL75i-REU-VC2528FFUD-US
REU-VC2528FFUD-US(A)
RLX94i-REU-VC2737FFUD-US
RL94i-REU-VC2837FFUD-US and FOR OUTDOOR APPLICATIONS ONLY
RL75e-REU-VC2528WD-US
REU-VC2528FFUD-US(A)
RL94e-REU-VC2837WD-US
Watch out: your water heater model may use different codes or may provide error codes that are not given here. Therefore you'll want to consult the manual for your specific heater.
Watch out: some of these error codes indicate an unsafe condition.
Table of Rinnai Water Heater Standard Error Codes
Error Code
Meaning
02
No burner operation during freeze protection mode
03
Power interruption during Bath Fill (Water will not flow when power returns)
05
Bypass Servo” (on all water heaters with bypass valves) - On the RH-180 this is a “Air Filter Error”
07
Circulation Flow Rate has dropped below 2.1 gpm
10
Air Supply or Exhaust Blockage
11
No Ignition (heater not turning on)
12
Flame Failure
13
Combustion
14
Thermal Fuse has activated
16
Over Temperature Warning (Safety shutdown because unit is too hot)
19
Electrical Grounding
25
Condense Trap is full
30
Flammable Vapors Detected
31
Burner Sensor
32
Outgoing Water Temperature Sensor
33
Heat Exchanger Outgoing Sensor
34
Combustion air temperature sensor failure
35
Tank Temperature Sensor
38
CO Sensor
41
Freeze Protection Sensor
51
Inlet Water Temperature Sensor
52
Modulating Solenoid Valve Signal
57
Burner Overheat Bi-Metal Switch
58
Secondary Heat Exchanger Sensor
61
Combustion Fan Motor
63
Circulation Flow Rate dropped below 1.3 GPM
65
Water Flow Control
FE
Flammable Vapors Detected
FF
Maintenance has been performed
70
PC Board
71
Solenoid Valve Circuit
72
Flame Sensing Device
73
Burner Sensor Circuit
79
Water Leakage Detected
LC, LC0 - LC9
Lime Scale Build-up
Notes to the table above
How to use this Rinnai water heater error code table
Watch out: some water heater defects represent dangerous conditions, risking fire, explosion, or carbon monoxide poisoning or scalding hazards. Work on these heaters must be by a qualifed service professional.
See the water heater manual or troubleshooting manual for your specific water heater model for expanded detail about the meaning and the corrective steps for each of these error codes.
Source: Rinnai Water Heater Error Codes, Rinnai America, retrieved 2018/03/16, original source: https://www.rinnai.us/support/troubleshooting/error-codes
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Scott C. LeMarr has provided his file of keys to decode Water Heater Age from the data provided on the manufacturer's equipment labels. Mr. LeMarr is
a professional home inspector, Certified Professional Inspector/President,
MASTER Indoor Environmental Specialist (MIES).
Vice President of Wisconsin NACHI. He and his company, Honest Home Inspections [ Website: www.HonestHomeInspections.com ], LLC. can be reached at
262-424-5587 or by email to scott@honesthomeinspections.com
Carson Dunlop, Associates, Toronto, have provided us with (and we recommend)
Carson Dunlop Weldon & Associates'Technical Reference Guide to manufacturer's model and serial number information for heating and cooling equipment ($69.00 U.S.). Technical Reference Guide, Carson Dunlop Weldon & Associates, Ltd., 120 Carlton St. Suite 407, Toronto, Ontario, M5A 4K2 Canada, ISBN 1-895585-90-2 165pp.
Mark Cramer Inspection Services Mark Cramer, Tampa Florida, Mr. Cramer is a past president of ASHI, the American Society of Home Inspectors and is a Florida home inspector and home inspection educator. Mr. Cramer serves on the ASHI Home Inspection Standards. Contact Mark Cramer at: 727-595-4211 mark@BestTampaInspector.com
John Cranor [Website: /www.house-whisperer.com ] is an ASHI member and a home inspector (The House Whisperer) is located in Glen Allen, VA 23060. He is also a contributor to InspectApedia.com in several technical areas such as plumbing and appliances (dryer vents). Contact Mr. Cranor at 804-873-8534 or by Email: johncranor@verizon.net
In addition to citations & references found in this article, see the research citations given at the end of the related articles found at our suggested
Carson, Dunlop & Associates Ltd., 120 Carlton Street Suite 407, Toronto ON M5A 4K2. Tel: (416) 964-9415 1-800-268-7070 Email: info@carsondunlop.com. Alan Carson is a past president of ASHI, the American Society of Home Inspectors.
Carson Dunlop Associates provides extensive home inspection education and report writing material. In gratitude we provide links to tsome Carson Dunlop Associates products and services.