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Asphalt & Fiberglass-based Asphalt Shingle Failure Identification / Prevention, Warranty Claims Assistance

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Asphalt roof shingle inspection, diagnosis, installation & repair guides.

This article series on asphalt roofing explains how to recognize and diagnose the cause of the most-common asphalt roof shingle failures and how to obtain asphalt roofing shingle failure claims assistance.



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Guide to Asphalt Roofing Shingles: installation, inspection, troubleshooting, repair

fiberglass-based asphalt roof shingles with a plumbing vent - looking ok to DF

[Click to enlarge any image]

Common asphalt shingle failure factors include improper storage and handling of the asphalt shingles before installation, improper nailing, improper flashing (which pertains to any roofing material), and defective asphalt shingle product material leading to thermal splitting, cracking, blistering, staining, and in some cases curling or cupping shingles.

By listing common causes of asphalt roof shingle failures and how to recognize them, building owners and roofing contractors may also be able to reduce the occurrence of asphalt roof shingle storage, handling, and installation errors that affect roof life.

Shingle failures: Readers are also invited contribute roof failure information to the web author for research purposes. web author for research purposes.

What are Asphalt Roof Shingles ? What are Asphalt Shingles Made of?

Asphalt roof shingles are the most common covering used on residential properties in North America.

Early shingles were made by saturating rag-felts with asphalt and by coating each side of the saturated felt with an asphalt-mineral filler-coat, covering the top surface of the shingle with mineral granules (sunlight and weather resistance) and coating the bottom surface with a material to prevent shingles from sticking together in storage or shipment.

Beginning in the 1940's the felt mat was changed to a zero rag-content using wood fibers and cellulose (newspaper).

More recently many manufacturers began producing shingles using a fiberglass mat to replace the felt.

The fiberglass mat was thought to have good tear resistance, possibly slightly better fire resistance, and as the mat was generally thinner than the felt mat, we believe that there were also economic advantages for both the manufacturer (less asphalt used in the mat) and the roofing installer (lighter material, easier to install).

Examples of Roofing Shingle Failures by Failure Type

'Below we provide brief examples of a variety of roofing product failures. Please be sure to review the full-text articles in the list above.

FIBERGLASS SHINGLE CRACKS - Asphalt Shingle Failures Described & Explained

example of thermal splitting on fiberglass-based asphalt roof shingles DFFiberglass-based Asphalt Roof Shingle Cracking/Tearing/Splitting Failures

"Thermal splitting," or "cracking" which in fact is in most cases actually a tearing of the shingles is considered by experts to be the principal current problem with fiberglass-based shingles.

We prefer the term tearing as a most accurate description of what's probably happening.

Originally observed on the lightest-weight (15-year life) shingles this problem has now been found across all shingle styles, weights (life ratings), and we suspect, probably across most or all manufacturers of this type of product.

See CRACKS in FIBERGLASS SHINGLES for our full discussion of this type of asphalt shingle failure, its cause, how to recognize it, and what to do about it.

What do cracked, torn, defective asphalt roof shingles look like?

We have observed a variety of torn or split shingles, for which we include some example photos below:

[Click to enlarge any image]

Horizontal or vertical tears across multiple 3-tab shingles

Horizontal, vertical, and diagonal tears across multiple strip-type shingles

Horizontal, vertical, diagonal, and corner tears across multiple laminate-type shingles

Both horizontal and diagonal or vertical tearing may occur in the same roof

Probable Causes of Splits in Asphalt Shingles

Organic Felt Shingles: Photos of Organic-mat-based Asphalt Roof Shingle Wear & Failures

Please see ORGANIC FELT SHINGLE DEFECTS for our full discussion of this type of asphalt shingle failure, its cause, how to recognize it, and what to do about it. [Click any image to see an enlarged version]

Shingle granule loss may be normal and indicate roof shingles that wearing out with age - normal wearing. Granule loss may be caused by foot traffic, hail storms, or other mechanical damage too.

See GRANULE LOSS from SHINGLES

Buckling roof shingles - see cupping, curling, and fishmouth wear patterns

CUPPING ASPHALT SHINGLES

CURLING ASPHALT SHINGLES

FISHMOUTHING ASPHALT SHINGLES  asphalt roof shingles. Also, given the fishmouth pattern shown above, also see LADDERING vs STAIR STEPPING SHINGLES.

Headlap coating wear out exposed at shingle cutouts

Holes and nail-pops in Asphalt Shingles

Algae, Fungus, Staining in Asphalt Shingles

Workmanship Failures in Asphalt Roofing can result in shingle blow-offs, fall-offs (improper nailing or sealing), and of course leaks, particularly at flashing errors.

Workmanship: Installation Pattern Problems:Laddering(Photo: Carl Gerosa, New Rochelle, NY)

Workmanship: Flashing and underlayment problems

Workmanship: Improper materials/roof-slope problems

Asphalt Shingle Blisters

BLISTERS on ASPHALT SHINGLES climates increase in wear rate from frost. Blisters are a manufacturing defect which are sometimes mistaken for hail damage.

Asphalt Shingle Splices

SPLICE DEFECTS on ASPHALT SHINGLES show up where manufacturing line splices are used to keep material moving during the manufacturing process should be discarded but they almost always end up installed on the roof.

Spliced asphalt shingles are a factory defect - and were not supposed to have been installed. The occurrence of spliced shingles on an asphalt shingle roof will be rare. We recommend simply replacing the damaged area with a new shingle.

Temporary repair can be made by sliding a piece of metal flashing under the damaged area.

Aesthetic or Cosmetic Roofing Issues

Some consumers have concerns with how their shingles look on the roof as much as with how long the roof will last. Roofing manufacturers offer a wide variety of products which give different "looks" and shadings. It's possible that in addition to site and installation conditions, variations in manufacturing process (granule adhesion, bleed-through) can affect how the roof looks from the ground.

We've also investigated client concerns with shadows appearing in early morning or late afternoon which show variations in the roof surface. (Some shadows which are only of cosmetic nature may be caused by slight buckling or unevenness in the roof decking and may not indicate a structural or durability concern.)

If you have particular concerns about roof appearance ask your roofer if s/he can direct you to a house where the product which interests you is already installed. Remember that site differences (orientation to sun, shade trees, height above ground, roof pitch, and probably other factors) may make shingles look a bit different on your house.

Please see BLACK STAINS on SHINGLES for our full discussion of the types and causes of stains on asphalt roof shingles.

Black Stains on Asphalt Roof Shingles

There are several common sources of roof shingle stains, each of which may have its own cause and treatment.

Bleed-Through or Extractive Bleeding Stains on Asphalt Shingles

Extractive bleeding or "bleed through" leaving black streaks running down an asphalt shingle roof is an indication of a defective roofing product. The chemistry of the shingle is permitting black pigment from the asphalt to leach to the shingle surface and run down the roof. Typically bleed-through on asphalt shingles appears as black streaks running down shingles. You'll see black streaks of varying length.

Because of variations during the shingle manufacturing process, and possibly because of variations in site conditions (sun, shading, slope, moisture), different roof areas or slopes on the same building may display different amounts of black staining. (This term is commonly used with wood shingles.)

Remedies for bleed through staining on asphalt shingles: we wouldn't do much to a roof with this staining since we worry that power washing or chemical treatments may reduce the remaining roof life. At re-roof time I'd buy a better-grade replacement shingle.

Black Algae Staining on Asphalt Shingles

Misnamed as "mildew" or "fungus" by some writers, algae staining on asphalt shingles usually in shaded areas or on the more-shaded roof slopes- characterized by black staining fairly uniform over shingles, but appearing specifically in areas of the roof shaded by nearby trees.

Black algae stains on asphalt shingles tend to be fairly uniform over the stained area, not streaky as with bleed-through stained shingles.

Black algae staining on an asphalt shingle roof is actually dead organic debris from an alga, (possibly Gloeocapsa magma).

Remedies for black algae staining on shingles: Black stains on asphalt shingles caused by algae is avoided by some of the new roof shingle products which include chemicals to retard algal growth. Cutting back overhanging tree branches for more sun can also help reduce this problem. Zinc or copper strips tacked along the ridge will produce (in rain) metal salts which will kill algae as they wash down the roof.

Some folks recommend power washing to get reduce the staining - we would be concerned that the power washing process might damage the shingles and significantly reduce the remaining shingle life.

Debris Staining on Asphalt Shingle Roofs

Debris staining on roofs produces fairly uniform black or brown staining in areas where due to low-slope or presence of overhanging trees, organic debris collects on the roof slope. Decaying debris may encourage fungal or algal growth (cited above).

Lichens or even thick moss may also grow on such roof areas. Debris, lichens, or moss on a roof will shorten its life by holding water on the roof surface, preventing drying, and (in cold climates) adding wear and tear on the roof surface by freeze-thaw cycling.

Remedies for black or brown or gray debris staining on asphalt shingles: As cited above, cleaning off debris (gentle sweeping or washing, watch out for damaging the roof during cleaning), or cutting unnecessary overhanging tree branches may help.

Black Stains on Roof Shingles Around Chimneys

Soot from fireplace flues washing down onto the roof - characterized by staining appearing below and in line with the chimney

Similarly, soot from oil-fired heating flues washing down onto the roof, characterized by the same pattern of staining around and below the chimney; also probably an indicator of an operating problem with the heating system.

Gas Flue Safety Warning: If this same sooting appears on and around a gas-fired appliance flue, there is a very unsafe condition present and risk of fatal carbon monoxide production inside the building. Immediate action is be needed.

Roofing Warranties - Valuable or Worthless?

In certain instances specific roofing products have shown common early failure, failing in a characteristic pattern which is easily identified (such as the thermal splitting defect. Some manufacturers offer limited warranty coverage of their product.

Many roofers also guarantee their work to be free from leaks, but usually for a time period substantially shorter than the manufacturer's rated life of the roof material.

Please see ROOFING WARRANTIES for our full discussion of roofing shingle warranties, class actions and settlements, how to report shingle failures, and a shingle failure report form.

In cases which we've handled recently involving thermal splitting or tearing of fiberglass-based asphalt shingles, some manufacturers (such as GAF) offer a limited product warranty.

Following a fairly involved claims procedure requiring documentation, photographs, and a sample of damaged material the manufacturer may elect to warrant the roofing material on a pro-rated basis depending on the age of the roof and its warranted life. Sometimes the manufacturer's warranty covers only material cost, not installation cost (labor, demolition, removal of old materials) unless the roofing contractor chooses to extend such coverage.

The cost of roofing material is not the main ingredient in roofing cost. Labor and possibly disposal of old roofing material are significant costs. Out of concern for future roof life, some roofers are reluctant to install new roofing atop failed material even where additional layers of roofing are permitted by local codes.

Some homeowners are reluctant to install as new roofing the same product which failed early in the first place. Manufacturers might have changed the formulation of the product to improve durability, but they are understandably reluctant to say so, out of concern for increasing product liability.

Without assurance from the manufacturer that a product which failed early has been modified to correct the problem, we advise our clients to consider using alternative products with design and performance expectations having a better track record.

Using Roof Jacks

Question: how do you use roofing jacks?

Roof jack for installing shingles showing position on roof (C) Daniel Friedman InspectApedia.com2017/10/11 terry said:

how to use roofing jacks

Reply:

Good question, Terry,

Unfortunately I gave away my roof jacks so long ago I'm not sure I've got good photos.

Basically we used roof jacks in several courses up a roof that's too steep to walk upon safely. Typically the jack is installed after a few courses of shingles have been run at the roof lower edge.

The nails (3 10d or 12d common) are located so that they will catch a rafter edge not just the roof decking, and are spaced so that subsequent courses of shingles can be laid over the nailed-down jack nailing strap. Nails are driven with the nail head just lightly flush with the roof jack strap, not so tight that you can't later tap the jack up to remove it.

Planks are laid across the jacks as the next working level up the roof, and when we near the end of our reach we nail on another course of jacks and set more planks.

After the ridge and all shingles are in place, as we work our way back off the roof we take down the highest course of planks.

Then, as you can confirm by looking at the nail openings on the nailing heads of your roof jacks, you can simply tap the jack on its down-roof end to slide it up and off of the nails.

60 degree roof jack (C) Daniel Friedman InspectApedia.com

The nails are left in the roof but driven flush with the surface below so that we don't leave a nail head to wear through the shingle.

You can buy the least-costly fixed-angle 60 degree roof jacks or you can find ones like mine that have a stop and an adjustable angle, making them more versatile across various roof pitches.

 

Roofing Manufacturer Contact Information

Please see ROOFING WARRANTIES for our full discussion of roofing shingle warranties, class actions and settlements, how to report shingle failures, and a shingle failure report form.

NOTE: Some manufacturers may consolidate with others or may have ceased operation.

Storm Damage to Asphalt Roofs

See Storm damage from wind - See WIND DAMAGE to ROOFS

For distinguishing hail damage from other roof wear or defective asphalt shingle product or asphalt shingle installation errors see HAIL DAMAGED SHINGLES

Where to Report a Failing Asphalt Shingle Roof

Please see ROOFING WARRANTIES for our full discussion of roofing shingle warranties, class actions and settlements, how to report shingle failures, and a shingle failure report form.

If you have a roof failure that appears to be due to a defective product, first try:

Roof failure basic field report information for Research Purposes

For research purposes we would also like to receive your reports of roofing product failures as we are actively researching roof failures, repair alternatives, and warranty claims procedures.

We seek examples of failures on asphalt shingle roofs and claims experience in New York Pennsylvania Connecticut New Jersey NY PA CT NJ and in California, Oregon, Washington State CA OR WA, (both fiberglass and or non-fiberglass based shingles, GAF and all other brands).

You can help by providing information. Email us to send photographs and a description of your roof shingle failure experience as outlined below. Regrettably the volume of web traffic precludes free email, telephone, or other roof failure consulting except that we offer pro-bono or reduced fees for the elderly, disabled, and people of limited means.

Please see ROOFING WARRANTIES for our full discussion of roofing shingle warranties, class actions and settlements, how to report shingle failures, and a shingle failure report form.

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