Oil Burner Won't Run
- POST a QUESTION or COMMENT about oil burner inspection, diagnosis, & repair, troubleshooting procedure, how to get the oil burner running again, best order of diagnostic steps.
If a heating system oil burner won't start or won't keep running, here we give a step by step procedure to diagnose & repair the problem.
Oil burners used on oil-fired heating boilers, furnaces, or water heaters can often be diagnosed using a visual inspection approach as well as (optional) simple test equipment described here.
The oil burner repair steps here are intended for oil burner servicie technicians or for others who have some training and experience in heating system troubleshooting.
Watch out: if you are not trained in oil burner service and repair we advise performing only the visual checks given in this article. Otherwise you could be injured or start a building fire. If you're unsure how to proceed, for safety leave the heating system off and just call your heating servicve technician for repair.
This article series answers most questions about all types of heating system troubleshooting, inspection, diagnosis, and repairs.
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Oil Burner Won't Run, Diagnostic Steps
We have collected oil burner diagnostic procedures from several texts, [1] - [22] adapted, expanded, and generally re-ordered steps in order of most likely to be successful and easiest to perform.
For example it makes sense to check for a valve or switch that is off, or an oil filter that is clogged, before we start disassembling the fuel unit.
If your Oil Burner Won't Start or Won't Keep Running, let's jump right into the detailed oil burner diagnostic step sequence below.
We give a series of diagnosis and repair steps in the order that we prefer to make them and we include a few safety warnings along the way.
Article Contents
- START with THESE QUICK VISUAL CHECKS at the oil burner
- CHECK ELECTRICAL POWER to the heater and to the oil burner
- ELIMINATE the THERMOSTAT as an obvious problem
- OIL BURNER STARTS & RUNS but NOT PROPERLY - what to check if the burner starts but won't keep going as it should
4-1 Oil burner starts and runs normally - the problem is somewhere else or there's none
4-2 OIL BURNER STARTS but SHORT CYCLES on and off too frequently
4-3 OIL BURNER STARTS but CHATTERS or fires intermittently or starts but then stops
- OIL BURNER STARTS but CHATTERs or runs INTERMITTENTLY
- OIL BURNER STARTS but then STOPS and WON'T RE-START - reset button popped up?
- OIL BURNER RESET BUTTON PUSHED, BURNER STOPS AGAIN - reset button popped again?
- OIL BURNER WON'T RUN, NO FLAME, NO OIL
- OIL BURNER TRANSFORMER & ELECTRODES - gets oil but no spark or no ignition, check transformer & electrode assembly
- OIL BURNER MOTOR WON'T RUN - electric motor that drives the oil burner blower and fuel unit won't run
- Last, if the problem doesn't seem to be the oil burner itself:
If your heat is not working properly, and the problem does not seem to be the oil burner itself,
see NO HEAT - BOILER - hot water or steam heat
or
see NO HEAT - FURNACE - forced warm air heat
Or if you're not sure what kind of heat you have or where to start, see our general diagnostic procedure at HEAT WON'T TURN ON
...
Step 1: Make These Quick Visual Checks
...
Step 2: Oil Burner Electrical Power Tests
First: test for voltage across terminals 1 & 2 at the stack relay or cad cell relay primary control
If there is no Voltage at the Oil Burner
If Voltage is Present at the Oil Burner
Continue oil burner troubleshooting with Step 3 below
...
Step 3: Thermostat Tests
If you are calling for heat at the thermostat (set to HEAT mode and set to a temperature well above the actual room temperature) and if the burner oil burner does not fire up at all there may be a problem with the thermostat or the 24V thermostat circuit so that there is no call for heat.
You may need to change the 24V transformer or the thermostat.
Let's rule out a problem with the thermostat or its wiring by "bypassing" the room thermostat altogether.
At the primary control remove the existing thermostat wires and connect a jumper wire across the two T T terminals.
This completely eliminates the room thermostat and the thermostat wires between the thermostat itself and the primary control from the system.
So with a jumper in place across the two T T terminals at the heating system primary control, if the oil burner starts and runs normally we suspect a thermostat or thermostat wiring problem.
In that case continue at OIL BURNER STARTS & RUNS but NOT PROPERLY
Thermostat installation, troubleshooting, and repair details begin
at THERMOSTATS, HEATING / COOLING - home
Or see this ARTICLE INDEX to HVAC THERMOSTATS for a complete list of installation and diagnostic procedures.
...
Step 4: Oil Burner Start & Run Diagnostic Steps
If the oil burner relay pulls in and
The oil burner starts, continue at Step 4a below.
Step 4-1: Oil Burner Runs, Not short cycling and not making unusual noises, odors, or soot
If the oil burner starts on a call for heat and runs normally without noises, soot or smells, then the heating system system should be OK.
On a furnace the burner will usually run continuously until the fan limit or thermostat turn it off.
On a hot water or steam boiler the burner may run until the boiler temperature reaches the HI limit on the primary control aquastat, then will turn back on when the boiler temperature drops. This cycle will continue until the room thermostat is satisfied.
On an oil fired water heater the burner will run until the temperature sensor on the heater detects that the set temperature in the water heater has been reached.
But if the oil burner runs but not properly, continue with the steps below on this page.
...
Step 4-2: Oil Burner Runs but Short Cycles On/Off
Is the oil burner
short cycling on-/off every couple of minutes or less?
This condition can lead to the oil burner going off on safety-reset.
Your service tech will probably check the following:
...
Step 5: Oil Burner fires but just intermittently - oil burner chatters
- Check for loose electrical connections at all power and control wiring connections.
Here is an example from reader M.F.
... the furnace draft fan began to pulse several times upon starting.
After making sure the control module showed a steady green, I asked a friend and he suggested that I wiggle all the spade connectors to be sure there is good contact between the copper and aluminum.
It seems that there only needs to be a little corrosion to cause problems.
That seems to have done the trick. - M.F. 12/24/2014
...
Step 6: Oil Burner Still Does Not Start or Starts but then Stops and won't re-start
Oil burner starts but stops and the reset button pops on the primary control
Watch out: the system is not working safely and needs repair but you might be able to keep it on if the burner runs for 5-10 minutes or longer when teh reset button is pressed or the stack relay switch is reset
See details at
RESET SWITCH, CAD CELL RELAY
or at
STACK RELAY SWITCH
If the oil burner motor runs, continue below with Step 4b.
If the oil burner motor never even starts to run, contue at Step 4c below.
...
Step 7: After Reset, If the oil burner fires up but goes off on reset again
Watch out: if you pressed the reset button on the primary control and the oil burner turned off again in a few minutes or less, DO NOT keep pressing the reset button. Doing so risks a dangerous puffback explosion.
- Check for a bad flame, bad firing, dirty nozzle, electrodes, oil leak at the nozzle adapter, blocked combustion air
- If a stack relay is used, check for a dirty or broken helix
- If a cad cell relay is used, check for a dirty or failed cad cell eye
- If these look OK you probably have to change the primary control relay
Details are at OIL BURNER SOOT & PUFFBACKS
...
Step 8: Oil burner motor started but no flame: no oil flow
- No oil flow comes out of the burner.
You already checked that there is really oil in the tank, right?
- OIL TANK GAUGES
- Check that the oil tank float gauge is not stuck.
- Check for a dirty or clogged oil filter
- OIL FILTERS on HEATING EQUIPMENT
- Check for a dirty, clogged oil burner nozzle
- OIL BURNER NOZZLES [PDF]
- Bleed the fuel unit of any trapped air, then check the pressure (pressure out, vacuum in) on the oil lines.
- Check any oil safety valves, check valves, PRVs,
OIL SUPPLY LINE SAFETY VALVES, OSVs
- Check for a clogged strainer in the oil burner fuel unit
- Check that the burner motor is turning the burner blower and fuel unit (a bad coupling or a bad motor)
- Check for an oil line that is clogged or blocked by ice (outdoor tank) or sludge - a clue is to see how much crud is in the bottom of the oil filter canister.
OIL LINE CLOGGING FIX
- If there is oil flowing freely at the oil line and all of the above check out, we suspect that the fuel unit is not pumping.
...
Step 9: Oil Burner Started, Oil Delivered, No Ignition
Check Ignition Transformer & Electrodes

No ignition: oil comes out of the nozzle but there is no ignition. Check
- Check for voltage
at the primary, control, terminals 2/4 or if your oil burner uses constant ignition, terminals 2/3
- Test the ignition transformer
for spark (old timers know a screwdriver trick; if the flame is blue and reaches mostly across the gap of the transformer springs with the screwdriver an inch or so away, the transformer is probably ok.
Watch out: this is very high voltage: you could be shocked or killed - this old-timer's trick is not officially recommended and our service tech declined to be photographed performing this step.
Other, recommended oil burner ignition transformer test procedures are provided by the manufacturer.
If the transformer is weak the spark will be dead, not bridge the gap to the screwdriver, or not extend to at least 3/4 the width between the contact springs, or will be orange not blue in color.
In my photo above we found burn marks on the boiler that might indicate backpressure in the combustion chamber - an operating snafu that can direct heat back up the oil burner tube until it destroys the ignition transformer - described in more detail
at IGNITION TRANSFORMER FAILURES
- If the transformer does not check out,
replace it.
- If the transformer looks OK Check the oil burner electrodes and ceramic insulators
heck closely the ignition leads including for cracked shorting ceramic insulators in the burner assembly or an improper or improper gap or damaged electrodes.
You already looked to be sure the electrodes were not bridged with soot and crud, right?
See details at OIL BURNER ELECTRODES
...
Step 10: Oil Burner Motor Never Starts
Step 10-1: If the oil burner motor does not start
- Check primary terminals 2 & 3
- Check for live voltage
at wires powering the motor (if no power there and the relay pulled then there may be a broken wire)
- Check for thermal overload:
If hot and ground are good at the motor, check for a thermal overload switch pop on the motor itself - if it's out, let the motor cool, reset it and start again.
RESET SWITCH, ELECTRIC MOTOR
- Oil Burner Motor Tests
If after reset of the thermal overload the motor still won't start, replace the motor.
At ELECTRIC MOTOR DIAGNOSTIC GUIDE
we describe both offline and online electric motor circuit analysis (MCA) test procedures.
Step 10-2: If the primary control relay does not pull in to turn on the oil burner
...
Thank you to our readers for their generous comments
Hello, Thanks for your time, I appreciate you answering all the questions that people post on here. You have been very helpful to many people. -
Nice infomation - I refer to it frequently.
...
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Continue reading at HEAT WON'T TURN ON or select a topic from the closely-related articles below, or see the complete ARTICLE INDEX.
Or see OIL BURNER WON'T RUN FAQs, questions & answers posted originally at this article.
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Citations & References
In addition to any citations in the article above, a full list is available on request.
- Anthony Alaggio can be contacted through Bottini Fuel (Hudson Valley, NY) or directly for HVAC service at 914-489-0632. Email: crackin95vtec@yahoo.com Special thanks to Mr. Alaggio, an HVAC service technician for technical suggestions regarding oil heat troubleshooting & more causes of oil burner short-cycling 4/12/2013.
- [2] Beckett Corporation, 38251 Center Ridge Rd.,
North Ridgeville, OH 44039 440-327-1060 Email: sales@beckettcorp.com supplies residential and commercial oil burners for boilers, furnaces, and water heaters - see www.beckettcorp.com/
- [3] Audels Oil Burner Guide, Installation, Servicing, Repairing, Frank D. Graham, 1947 edition (obsolete, out of print). See Brumbaugh, James E. Audel HVAC Fundamentals, Volume 2: Heating or see various versions of this guide available in editions from 1947, 1950, 1955, 1958, 1959, 1962, 1965, 1967, and at prices from around $3.00 to nearly $70.00 - useful for simple, clear, but not current, explanation of how heating equipment works. The original retail price was $1.00. Used copies are available
- [3a] Brumbaugh, James E., Audel HVAC Fundamentals, Volume 2: Heating, Audel [J Wiley]; All New 4th Edition edition (July 2, 2004)
ISBN-10: 0764542079
ISBN-13: 978-0764542077
- [4] A Total Look at Oil Burner Nozzles, available from Delavan Fuel Metering Products, a reference guide for oil burner service technicians, Delavan Spray Technologies, Fuel Metering Products Division, PO Box 969, Bamberg SC 29003, Tel: 800-982-6943 or 803-245-4347, ( Delavan is a division of BF Goodrich); web search 12/30/2010, original source: http://www.delavaninc.com/pdf/total_look.pdf
Note & disclosure: when we (DF) were servicing oil burner equipment, Delavan nozzles gave us such excellent results, especially using hollow cone spray patterns in solving combustion problems, that this brand was our standard stock-item on our truck. Other brands of oil burner nozzles are of course also of excellent quality. It is the proper matching of nozzle size and type and spray pattern to the equipment that is critical.
- [5] Fuel Nozzles for Oil Burners, Technical Aspects of Applications, E. O. Olson, Chief Engineer (deceased)
Delavan Fuel Metering Products Operation, Bamberg, South Carolina, Delavan Fuel Metering Products, a reference guide for oil burner service technicians, Delavan Spray Technologies, Fuel Metering Products Division, PO Box 969, Bamberg SC 29003, Tel: 800-982-6943 or 803-245-4347, ( Delavan is a division of BF Goodrich); web search 12/30/2010, original source: http://www.delavaninc.com/pdf/Fuel_Nozzles_for_Burners.PDF
- [6] Domestic and Commercial Oil Burners, Charles H. Burkhardt, McGraw Hill Book Company, New York 3rd Ed 1969.
- National Fuel Gas Code (Z223.1) $16.00 and National Fuel Gas Code Handbook (Z223.2) $47.00 American Gas Association (A.G.A.), 1515 Wilson Boulevard, Arlington, VA 22209 also available from National Fire Protection Association, Batterymarch Park, Quincy, MA 02269. Fundamentals of Gas Appliance Venting and Ventilation, 1985, American Gas Association Laboratories, Engineering Services Department. American Gas Association, 1515 Wilson Boulevard, Arlington, VA 22209. Catalog #XHO585. Reprinted 1989.
- [7] The Steam Book, 1984, Training and Education Department, Fluid Handling Division, ITT [probably out of print, possibly available from several home inspection supply companies] Fuel Oil and Oil Heat Magazine, October 1990, offers an update,
- [12] "Residential Steam Heating Systems", Instructional Technologies Institute, Inc., 145 "D" Grassy Plain St., Bethel, CT 06801 800/227-1663 [home inspection training material] 1987
- [13] "Residential Hydronic (circulating hot water) Heating Systems", Instructional Technologies Institute, Inc., 145 "D" Grassy Plain St., Bethel, CT 06801 800/227-1663 [home inspection training material] 1987
- [14] "Warm Air Heating Systems". Instructional Technologies Institute, Inc., 145 "D" Grassy Plain St., Bethel, CT 06801 800/227-1663 [home inspection training material] 1987
- [15] Heating, Ventilating, and Air Conditioning Volume I, Heating Fundamentals,
- [16] Boilers, Boiler Conversions, James E. Brumbaugh, ISBN 0-672-23389-4 (v. 1) Volume II, Oil, Gas, and Coal Burners, Controls, Ducts, Piping, Valves, James E. Brumbaugh, ISBN 0-672-23390-7 (v. 2) Volume III, Radiant Heating, Water Heaters, Ventilation, Air Conditioning, Heat Pumps, Air Cleaners, James E. Brumbaugh, ISBN 0-672-23383-5 (v. 3) or ISBN 0-672-23380-0 (set) Special Sales Director, Macmillan Publishing Co., 866 Third Ave., New York, NY 10022. Macmillan Publishing Co., NY
- [17] Installation Guide for Residential Hydronic Heating Systems
- [18] Installation Guide #200, The Hydronics Institute, 35 Russo Place, Berkeley Heights, NJ 07922
- The ABC's of Retention Head Oil Burners, National Association of Oil Heat Service Managers, TM 115, National Old Timers' Association of the Energy Industry, PO Box 168, Mineola, NY 11501. (Excellent tips on spotting problems on oil-fired heating equipment. Booklet.)
- [19] Crown Serviceman's Handbook: Ignition Electrode Assemblies, Terminals and Cable, Tools and Accessories, Crown Engineering Corporation, Marlboro, NJ 07746 [1986]. This publication includes oil burner troubleshooting diagnostic suggestions reprinted with permission of Fuel Oil & Oil Heat Magazine.
- [21] The Wholesaler's & Installer's Guide to OEM Oil Specifications, R.W. Beckett Corporation, PO Box 1289, Elyria, OH 44036, 216-327-1060 [1988] This publication gives the model, burner type, air tube combination, head type, static plat dimensions, blower wheel dimensions, and oil burner nozzle type for just about ever manufacturer and model of oil fired heating equipment including Addison Products, Axeman-Anderson, Bard Manufacturing, BDP, Borg-Warner, Boyertown Furnace, Burnham, Carrier Corp., Clare Brothers, Columbia Boiler Co., Crown Industries, Dornback Furnace, Ducane, Dunkirk Radiator, Duo-Matic/Olsen, Electric Furnace-Man, Ener Royal Technology, Energy Kinetics, Everhot All-Corporation, F.P. Industry, Fraser-Johnston, Heat Controller, Hydrotherm Inc., Johnson Corp., Lochinvar, Logwood-Marathon Heater, Inc., Longwood Furnace Corp., Luxaire, Magic Chef, Melvin Manufacturing Corp., Metromatic Mfg. Co., Miller Heating & A/C, Modine Manufacturing, Newmac Manufacturing, New Yorker, Oneida Heater, Peerless Heater, Perfection Products, Pow-R-Matic, Inc., Reznor, Rheem Manufacturing, Ruud, Slant/Fin, H.B. Smith, State Industries, Tekton Corp., Teledyne Laars, Thermo Dynamics, Thermo Products, Trianco, Inc., Ultimate Eng., Utica Boiler, Vallant, Van Wert Manufacturing, Weil-Mclain, Williamson Co., Wise, Inc., XXth Century. But believe it or not this is not the whole list of manufacturers from the 1970's and 1980's. Reference [22] below includes a still longer list.
- [22] Steinen's [Oil Burner] Nozzle Guide, Oil burner nozzle specifications, draft regulators, nozzle filters, flame mirrors, oil burner nozzle kits, nozzle racks, nozzle extractors, nozzle adapters. Wm. Steinen Mfg. Co., 29 East Halsey Rd., Parsippany NJ 07054, Tel: 201-887-6400 [1970].
- [22] Burnham Heating Helper, [heating system design & layout in a mini booklet], Burnham Corporation, PO Box 3089, Lancaster PA 17603, Tel: 717-481-8400, 9th printing, 7/01
- [3] Audels Oil Burner Guide, Installation, Servicing, Repairing, Frank D. Graham, 1947 edition (obsolete, out of print). See Brumbaugh, James E. Audel HVAC Fundamentals, Volume 2: Heating or see various versions of this guide available in editions from 1947, 1950, 1955, 1958, 1959, 1962, 1965, 1967, and at prices from around $3.00 to nearly $70.00 - useful for simple, clear, but not current, explanation of how heating equipment works. The original retail price was $1.00. Used copies are available, Or see
AUDELS OIL BURNER GUIDE, INSTALLING, SERVICING, REPAIRING [Free online copy in series of web pages] Frank D. Graham, Theo. Audel & Co., New York 1946, 1947, 1955 (out of print, copies occasionally available from antique book dealers and on EBay). Use the link above to read our free online copy of this helpful classic textbook.
- Domestic and Commercial Oil Burners, Charles H. Burkhardt, McGraw Hill Book Company, New York 3rd Ed 1969.
- National Fuel Gas Code (Z223.1) $16.00 and National Fuel Gas Code Handbook (Z223.2) $47.00 American Gas Association (A.G.A.), 1515 Wilson Boulevard, Arlington, VA 22209 also available from National Fire Protection Association, Batterymarch Park, Quincy, MA 02269. Fundamentals of Gas Appliance Venting and Ventilation, 1985, American Gas Association Laboratories, Engineering Services Department. American Gas Association, 1515 Wilson Boulevard, Arlington, VA 22209. Catalog #XHO585. Reprinted 1989.
- The Steam Book, 1984, Training and Education Department, Fluid Handling Division, ITT [probably out of print, possibly available from several home inspection supply companies] Fuel Oil and Oil Heat Magazine, October 1990, offers an update,
- Principles of Steam Heating, $13.25 includes postage. Fuel oil & Oil Heat Magazine, 389 Passaic Ave., Fairfield, NJ 07004.
- The Lost Art of Steam Heating, John Doe [Dan Holohan], 516-579-3046 FAX, at Amazon.com>
- Principles of Steam Heating, Dan Holohan, technical editor of Fuel Oil and Oil Heat magazine, 389 Passaic Ave., Fairfield, NJ 07004 ($12.+1.25 postage/handling).
- "Residential Steam Heating Systems", Instructional Technologies Institute, Inc., 145 "D" Grassy Plain St., Bethel, CT 06801 800/227-1663 [home inspection training material] 1987
- Boilers, Boiler Conversions, James E. Brumbaugh, ISBN 0-672-23389-4 (v. 1) Volume II, Oil, Gas, and Coal Burners, Controls, Ducts, Piping, Valves, James E. Brumbaugh, ISBN 0-672-23390-7 (v. 2) Volume III, Radiant Heating, Water Heaters, Ventilation, Air Conditioning, Heat Pumps, Air Cleaners, James E. Brumbaugh, ISBN 0-672-23383-5 (v. 3) or ISBN 0-672-23380-0 (set) Special Sales Director, Macmillan Publishing Co., 866 Third Ave., New York, NY 10022. Macmillan Publishing Co., NY
- Installation Guide #200 for Residential Hydronic Heating Systems, The Hydronics Institute, 35 Russo Place, Berkeley Heights, NJ 07922
- The ABC's of Retention Head Oil Burners, National Association of Oil Heat Service Managers, TM 115, National Old Timers' Association of the Energy Industry, PO Box 168, Mineola, NY 11501. (Excellent tips on spotting problems on oil-fired heating equipment. Booklet.)
- In addition to citations & references found in this article, see the research citations given at the end of the related articles found at our suggested
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