Septic Grinder & Sewage Ejector Pump Diagnostic FAQs

Q&A for troubleshooting sewage ejector or grinder pumps

Septic / Sewage Grinder Type FAQs

Tip: See details at SEPTIC / SEWAGE PUMP TYPES

Grinder pump versus effluent pump - what's the difference?

I didn't know that grinder pumps were made specifically to handle sewage water. I'm glad that you made the distinction between sewage grinder and sewage effluent pumps. It's nice to know where my water is going and how it's dealt with after its use. Thanks for the information! (Apr 14, 2016) Hazel Owens

How you tell the difference between a grinder pump and an ejector pump? (Mar 15, 2016) Tracy

Reply: Effluent pump handles clarified effluent not large solids; grinder pump grinds and pumps solid sewage waste, feces, toilet paper.

Hazel:

Indeed pump names can be confusing because manufacturers may offer models that are in a sort of "limbo" land between a true sewage grinder pump and a pump designed to handle effluent or water only. But basically, yes, if a pump is to handle toilet waste, it needs to be a grinder pump.

Too often people install a pump with less ability to handle solids and it clogs up and gives trouble.

Sure Tracy, thanks for asking.

People often mix up or use these terms interchangably and in error, even some plumbers. Speaking correctly,

A sewage grinder pump is able to pump actual sewage, that includes feces and toilet paper by grinding the sewage to a slurry that is then pumped to a destination -either a public sewer or a private septic tank.

An ejector pump is designed to pump only clarified effluent - that is, liquid, NOT solids. Typically an ejector pump is used to pump liquid effluent out of a septic tank pumping chamber up to an effluent disposal system such as a septic drainfield or soakaway bed found in a private septic system.

An ejector pump might also be used at a laundry to pump graywater up to a public sewer or private septic system or private drywell.

For completeness, a "sump pump" is intended to pump only water, such as groundwater seeping under a basement floor slab up to a groundwater disposal system such as a pipe that discharges to an approved storm drain (not allowed in some jurisdictions) or to a drywell, or to an area of surface runoff.

Typically a sump pump is used in a basement or crawl area de-watering system. On occasion we see someone using a sump pump to pump laundry sink graywater.

For details see

• SEWAGE PUMP BUYERS GUIDE & MANUALS where we explain the different types of septic and sewage pumps in more detail
• SEWAGE PUMPS
• SUMP PUMP TYPES

Sewage Pump Noise Complaints FAQs

Clunking noise coming from the grinder pump when it shuts off

I have lived through a few sump/grinders in the past 6years. HUGE pet peeve is the giant clunk the check valve makes when the grinder shuts off. I have a new house and the plumbers installed a ejector system and everything and looks good.

The main drain outlet pipe is secured to the concrete foundation wall with foam padding between the pipe an the "U" bracket. near the top (12" from the ceiling joist) is the check valve.

We are still getting a very large "Clunk" when the grinder stops that shakes main floor.

Do you have any suggested best practices when installing this setup to reduce noise in the overall ejection process?
thnx - Matt 12/27/11

Reply:

Matt there should be no clunking when your sewage pump turns on and off. It sounds as if the pump is not secured, or as if a mount has broken or come loose

Water hammer noise traced to check valve on septic lift station

Email: Julie @baxter-mason.com regarding water hammer due to a septic lift station. When the pump quits pumping, liquid flows back thru the check valve causing the water hammer. How to correct this?

We have a water hammer due to a septic lift station. How can we correct this? When the pump quits pumping, some liquid flows back thru the check valve causing us to hear the water hammer.

Explanation by (mod) -

Julie

You need to replace the check valve; at that time be sure that the new check valve is properly selected for the lift height.

Sewage grinder pump is too noisy

I installed a grinder pump..when the pump is running too much noise is comming.. what is the solution to avoid noise On 2020-09-21 by Prapanch

Explanation by (mod) -

Prap

First you'll want to examine the pump and mount and the container for loose fittings or abnormal vibration as we need to know that the pump is working normally.

Note that a clog, improper mounting, or other snafus can cause abnormal pump or motor noises.

These noises vary; for example a jammed impeller may produce a humming sound (turn off the system immediately to hope of avoiding a motor burnout) while loose mounts or hardware tend to make rattles or vibration sounds.

If necessary identify the pump brand and model and give the manufacturer a call to ask what's normal noise for that particular model.

Second, if the pump is working properly your options are to enclose the pumping chamber in a sound isolating box (insulation, foam board, etc.) or to replace it with a quieter model.

Sewage ejector pump makes a THUMP noise after it turns off

My new ejector pump makes a thumping noise after it ejects sewage On 2020-05-21 by Gerard Schenck

by (mod) - bad check valve at sewage pump or loose mounts

Perhaps water hammer at a noisy check valve.

But also look for a loose pump tassembly hat's rotating at start and stop.

The torqe forces of an electric motor and pump assembly starting and stopping can cause loose pump assembly or other parts to move.

Beware that such movement can cause a leak

Grinder pump makes humming noise

Our grinder pump makes a humming noise after it got done pumping, so I unplugged it.

It pumped fine and then I could hear a humming noise, I unplugged it and it stopped and plugged it back in to see if maybe it was just stuck or could reset itself, but it still
hums. I don't want to flush try and start the pump in case it doesn't work. Any ideas? (Apr 4, 2015) Sheldon

Reply:

Perhaps the pump shutoff switch is not working and the pump is running dry - which would not be good for it.

Watch out: if the pump impeller is jammed OR if the motor's start capacitor has failed, that, too, can cause a humming noise without the motor running. TURN OFF the pump immediately to avoid burning up the motor or causing an unsafe electrical fault.

See ELECTRIC MOTOR DIAGNOSTIC GUIDE

Sewage Pump Leak Trouble FAQs

Is it normal for the sewage pump to spray out of the discharge pipe where it connects to the pump cover?

I have A Liberty 380 and the discharge connection where it connects in the cover is spraying out inside the basin while discharging?

Is that normal? The top has no wAter coming out and is contained and working properly but not sure how the factory connection is made to the cover where it could leak upon discharge? Can someone advise a remedy for this. On 2020-06-28 by Jeremy K

Explanation by (mod) -

Jeremy

No that sounds like a leak, possibly combined with a blockage oir a stuck check valve that needs to be repaired.

Look at the sewage pump outlet: if waste is flowing freely when the pump cycles on then the problem may simply be an improper connection of pipe to sewage pump at the cover;

But if the flow is weak or stopped, then there's a blockage or a stuck check valve. - Daniel F.

Ejector pump sprays water onto the floor when I use the nearby sink. Recent heavy rains!

My ejector pump is spraying water out of the cover and flooding my laundry room when I turn the utility sink on!

We have had a LOT of rain this past week. How can we fix this? Do we need to call a plumber out? On 2019-05-03 by Jennifer

by (mod) - ejector pump is spraying water out of the cover

Sounds like a blocked drain line or bad check valve.

But

Watch out: if your ejector pump is trying to send waste to a septic tank that has been flooded due to groundwater leaking into the tank or flooding the drainfield, then your septic system is in failure.

See SEPTIC TANK BACK FLOODING 

Sewer Pump causing leak at top of septic tank?

I have a sewer pump that pumps from my septic tank to city sewer. Now the water is coming up on top of the septic tank. Thinking pump wasn't working called plumber, they told me to call electrician. Said motor wasn't getting power.

They fixed a wire problem at breaker switch. But water is still coming from top of septic tank. Thinking it may be a stuck float but I had asked the plumber about that and he said motor was working. Any suggestions. On 2020-05-10 by Pam

by (mod) - leakage around septic tank when the pump runs?

Pam

We need people who are trying to help you report actual observations. Not speculation.

If the pump runs but liquid level does not fall, the pump could be damaged or its outlet blocked, or, less common, the inflow exceeds pump capacity.

Grinder pump leaks just when the washing machine is draining

Why would my grinder pump leak only when my wash machine drains? On 2020-03-26 by Jason

Explanation by (mod) -

Perhaps its its a partly blocked drain combined by the added surge of wastewater when the clothes washer is draining.

Could a leaky toilet cause water leaks around the grinder pump tank?

There is clear water seeping around the grinder pump tank. I have a commode that is constantly running and needed flapper replaced. Would this cause the problem? On 2019-08-06 by Linda Cunningham

Answer by (mod) -

A running toilet would make your sewage pump work overtime but if the pump is still working and not burnt-up I suspect the problem is elsewhere: perhaps there's a leak in piping or there's condensate forming on piping or on the pump chamber where it's above floor level.

Should ground water be allowed to leak into the grinder pump chamber?

Hi, Our township is starting the process of installing a grinder pump system. Once it is in, of course, we will have a monthly sewage bill.

The pump and the tank will be in the ground outside. Are these water tight or will ground water be able to enter the tank and make the pump run, "pumping" up my sewage bill? (I'm not sure yet if our bill will be based on usage or a monthly set fee.) Thanks. (June 29, 2016) Bill

Reply: no

The pumping chamber for your grinder pump tank should be water tight.

Allowing surface runoff or ground water to leak into a pumping chamber will flood the septic system or sewer system and may well also burn-up your pump or back-flood into the building.

More examples of this problem are

at SEPTIC TANK BACK FLOODING 

Sewage Pump Blockage or Clogging FAQs

Tip: See SEWAGE PUMP DAMAGE & REPAIR where we describe all types of clogs that show up at septic or sewage grinder pumps.

Non-clogging sewer pumps, or "non-clogs", are similar in principle to the grinder pumps discussed here, but have more capacity, and can move solids up to 4" in diameter to a sewer main or waste handling system. Non-clogging pumps are often found in commercial or community systems or at SEWAGE PUMPING STATIONS.

Primary school kids flush underpants down the toilet, burning out the grinder pump

Hi, we are at a rural primary school and several times a year, believe it or not, a child will flush their underpants down the toilet, burning out the grinder pump.

Is there some type of screen or something that will catch underpants but otherwise let the system operate normally? On 2017-11-19 by Donald

by (mod) - Solutions: use a commercial macerating or vortex type sewage pump or

Donald,

I certainly believe that could flush their underpants down the toilet, as I have published photos of my grandson's Underpants being fished out of the toilet waste line in other articles in this series.

The problem with putting a screen that will stop Underpants is that it will also stop feces and possibly toilet paper.

But there are two solutions:

A macerating type grinder pump that can actually grind up cloth like underpants or

A vortex type sewage pump - a non-clogging commercial sewage pump that does not rely on a macerator or grinder but rather uses a venturi to create fluid and waste movement.

For example see the Pentair Pentair Fairbanks Nijhuis XRW Series pumps [Website]

See details at SEPTIC / SEWAGE PUMP TYPES - what's the difference between a sewage grinder pump, effluent pump, sump pump?

A towel flushed down the drain & clogged the sewage pump, and what kind of oil do I use for my sewage ejector pump?

What kind of oil goes into my ejector pump?

Worse, a towel accidently got flushed down the toilet clogging my ejector pump. I removed the towel but now the pump wont operate or come on. What should I do? On 2017-08-24 by Tyeshawn

by (mod) - which sewage pumps need lubrication?

Tye

Some sewage and scavenger pumps are produced with an oil-filled chamber in the motor chamber. It does not get replaced.

I haven't seen units with oil ports. Give us the brand and model of your pump and we can help research the question further.

About the towel, you've probably jammed the pump impeller assembly and possibly burned-up the motor. Wait 30 minutes to see if a thermal overload automatically resets.

Liberty Pro380 series grinder sewage pump won't run: Check for Clogging

Hi Dan, we added a bathroom while finishing our basement this February/March with a vertical Liberty Pro380 series grinder sewage pump.

The toilet flushed in a strange way today, like it sucked in water then spit back some with a bit of air.

It appeared to be clogged, but plunging it did nothing, so I checked the pump and it's not functional at all. I've tested the electrical on the switch with a lamp and confirmed it's working, and when I bypass the float switch and plug-in the pump directly it doesn't run at all.

The toilet that flows into this pump is overfilled, so I don't want to open it up and risk overflowing sewage onto the floor.

Any ideas? I can't believe the pump has failed after only 2.5 months, it's unbelievable.

Here's a photo of the Liberty Pro380 grinder pump unit [shown above], if helpful. On 2020-05-22 by Kevin L - L

by (mod) - what to check if the grinder pump or lift pump is not working

Six Steps to take if the Sewage Grinder Lift Pump Won't Run

1. Power: confirm the pump is getting electrical power
2. Float Switch: check that the float switch is free to move - not jammed
3. Wastewater level: verify that the wastewater level is high enough to activate the switch
4. Pump impeller jammed or damaged: if the pump motor hums but won't start or runs for a moment then stops, or if the motor runs but the pump does not pump anything, check for a clogged or broken pump impeller at the pump inlet.
5. Switch replacement: if those steps don't fix the trouble, and if the pump won't run, try replacing the switch
6. Pump motor diagnosis: If steps 1-4 are done and the pump will not run when the switch is activated the pump may need replacement.
   
   Watch out: But before replacing the pump motor double-check that its impeller is not clogged or jammed, preventing pump operation.

To check your pump motor see ELECTRIC MOTOR DIAGNOSTIC GUIDE 

I'm assuming that it was working previously that no one changed any wiring.

You confirmed that the pump has electrical power and you confirmed that the pump simply doesn't run regardless of the position of the float switch.

With a float switch bypassed and the pump refusing to run I have to think that int that case it may be time for a warranty claim.

Contact Info for Liberty Pumps

Give Liberty Pumps a call at 1-800-543-2550.

Email: Liberty@libertypumps.com

Liberty Pumps Co.,
7000 Apple Tree Avenue,
Bergen, NY 14416 USA

If you don't have it you may want to download the

LIBERTY PUMPS PRO-380 PUMP IO MANUAL [PDF]

But I must say the "troubleshooting" advice in the manual itself is worthless - here is what it says:

Always disconnect pump(s) from power source(s) before handling or making any adjustments to either the pump(s), the pump system, or the control panel.

Refer to the Maintenance and Troubleshooting sections provided in the supplied pump, control panel, alarm manuals as applicable.

For further questions, contact customer service at 800-543-2550 or support@LibertyPumps.com.

Perhaps the company provides different information with the pump than in their downloads section.

Follow-up by Kevin L - Sewage Pump Repair Success: jammed Liberty Pro 380 Grinder Pump

This is a follow-up after fixing the issues I discussed with Dan here on 5/22. We had a plumber come out today and look at the issue with the Liberty Pro 380 series grinder pump in our basement.

Beore he arrived, I plugged the pump into a non-GFCI outlet and noticed a faint humming sound.

The outlet for the pump is a CFGCI/GFCI outlet. When connected to the CFGCI outlet, it did NOT produce the same noise.

Watch out: I only did this very briefly to avoid frying anything.

I checked the manual, and suspected that it was probably jammed with something.

Then the plumber arrived, removed the pump and float and found a heavy paper towel jammed in the impeller. He told me that this voided any warranty, and that I needed an entirely new pump installed because the paper towel was coiled all around the inside of the motor and could be taken out.

When I asked if we could remove the paper towel, he defensively said no which seemed odd. So I told him to take a 5 minute break, and I threw on some rubber gloves and less than 30 seconds later a single paper towel was removed the impeller. We brought the pump outside, and it ran perfectly.

At this point he begrudgingly put the pump back into the sump pit and told me that the float was broken.

This seemed odd to me because this unit is 2 months old and the float looked fine to me. So again, I put on gloves and tried it myself and it worked perfectly fine.

He resealed the PVC pipe that he cut to get the pump cover off and left me with a bill of $612.50. I asked about the cost, and it was $175/hr.

I fully understand that plumbing is a difficult job and that there are many things I can't do, but I want to share this message for others out there: there is absolutely nothing wrong with asking questions to understand why something is broken, especially when you're asked to replace parts and systems that cost hundreds and potentially thousands of dollars.

I did this twice today, and although $612.50 is too much in my opinion, it's a lot better than the $1500 I probably would have been charged had I not asked questions and got my hands dirty.

Thanks Dan F for the advice, many of the responses you provided others here helped provide me with the confidence to question these recommendations from the plumber today.

@Kevin L,

Correction: "...could NOT be taken out..."

by (mod) - Sewage Pump Repair Success: cleared blockage in the impeller

Kevin

Thank you very much for the follow-up as that will certainly help other readers.

And good going on the sewage pump repair success.

Bottom line: when the grinder pump stops working see if there's a clogged pump impeller, AND, don't keep trying to run a humming pump (nor any other electric motor that's humming and not spinning) as doing so is likely to burn-up the motor - or worse.

Shame on that plumber. I'd expect the plumber to have a reasonable minimum charge for a service call and to make that figure high enough that he'd not be tempted to gouge the client. A second possibility is this: a homeowner (or you or I) might "take a chance" on clearing and continuing to use a grinder pump and have perfectly-fine result.

But the service tech or plumber going to the site knows she'll be blamed if / when the "repaired" part fails later, and s/he doesn't want to eat the cost of a call-back. It's a variation on the OPM problem: spending other people's money to reduce your risk, explained at https://inspectapedia.com/home_inspection/Other_Peoples_Money.php

In my opinion, if you hate doing a job, don't try it as you'll be sorry, make a mess, and maybe incur avoidable costs.

But if you're interested in giving it a shot, and if you can read instructions, work carefully (e.g. avoiding getting electrocuted or developing a septic infection), at the end of the day, in my experience, you may have to buy an expensive tool that you use only once, wreck entire sub-assemblies and have to replace them, hurt yourself doing the job, and make a mess, but, at the end of the day, if you work carefully, you may have better success than if you'd hired someone as ignorant as you but who also didn't give a darn about the quality of the job.

PS: know when to stop and when to call an expert.

Is there a sewage pump that can handle tampons and sanitary napkins and wet wipes

Is a grinder ejector pump effective in preventing tampons and other feminine products from clogging the pump? On 2019-01-14 by Tony

by (mod) - yes: you need a grinder pump with a heavy duty macerator

Tony

The answer of whether or not a sewage pump can handle tampons and sanitary napkins and wet wipes is model dependent.

Generally, unless you know that an adequate macerating pump has been installed, you should keep such products out of toilets and sewage pumps as they risk pump clogging and damage. But some commercial pumping station sewage grinders can handle such materials.

But yes, you can buy a sewage pump that can handle wet wipes and tampons.

Look for a model that's described as having a "heavy duty macerator" and that may explicitly say it can handle tampons and wipes.

Those pumps, which youy'll see are quite a bit more costly than a conventional grinder pump, use either a heavy duty grinder pump that has stainless steel macerator blades capable of cutting cotton or paper products into shreds that can be pumped, or a vortex macerator that's designed to move those items.

Examples include some of the grinder pump models made by Saniflow (Sanicubic 1 VX Vortex Lift Station or Sanicubic 2 VX) and by Liberty Pumps and some Zoeller Grinder pumps; but you'll want to confirm that the specific grinder pump or vortex pump model's specifications can handle those problem materials.

Case in point, the Saniflo Sanicubic 2 VX Duplex vortex pump, suitable for commercial installations, retails for about $4,700 U.S.

Unlike a heavy duty stainless steel macerator, vortex type sewage pumps use a recessed impeller that creates a powerful wastewater flow without requiring that the waste including solids move through the impeller blades.

Be sure to read DISPOSABLE WET WIPE CLOGS

and then see complete details at

TYPES of SEPTIC vs SEWAGE GRINDER PUMPS

Condoms got stuck in the sewage pump

Hi, I have a big problem. We had a plumber come fix a few things and in our basement bathroom he said condoms got stuck and he can't cover it through our insurance etc. Is there any affordable way for me to do it myself? Thanks in advance. (Oct 8, 2015) Brendan

Reply:

Brendon: contact the manufacturer or their service rep for your pump.

Some pumps can be repaired in the field but some problems such as disassembly and recondtioning of a grinder assembly must be done by an authorized, trained service rep.

See our detailed advice at SEWAGE PUMP DAMAGE & REPAIR

Will baking soda flushed to fix a clogged or slow drain harm the ejector pump?

I have an ejector pump in the basement where my parent say. They have a slow drain in the bathroom, can we use draino, baking soda, baking powder? (Apr 19, 2016) Diane

Reply: no but it also won't fix a clogged drain

Used at normal levels those won't hurt the ejector pump; you'll want to thoroughly flush out the system after using such products however.

See our advice at CLOGGED DRAIN DIAGNOSIS & REPAIR 

What to do about a grinder pump that keeps getting clogged with string, cigarette butts, etc.

Having a problem with grinding pump constantly getting bound with string, butts etc. Is there a pump that can handle grinding most material, or would we be better off with just a pump We only have a 1" discharge line. - Anon

Reply:

Anon: in the text above and also at TOILETS, DON'T FLUSH LIST we advise against ever flushing cigarette butts, dental floss, or string down building drains, precisely because, as you report, they can clog and even burn up sewage pumps by entering and binding the impeller assembly.

There may be large capacity commercial grinder pumps that can better handle these problems than a residential sewage pump, but to me that seems a big expense that should not be necessary when cooperation by the building occupants can avoid these costs.

At the bottom of this page in our references section you'll see contact information for Grundfos, one of the larger manufacturers of grinder pumps. Give them a call to ask if they have a residential-sized unit that can tolerate some of the abuses that your system suffers.

Keep us posted, what you learn will help other readers.

Sewage pump gets clogged with dry toilet paper

When the float is covered in dried paper it fails to operate because it is stuck in the down position. Thanks

I have a sewage ejector and the float switch becomes covered in dried toilet paper. It looks like paper machie. What can I do to prevent this? Change toilet paper? Adjust the float switch? Thanks On 2017-05-31 by Smitty

by (mod) - choose the right type of pump: ejector, sewage, grinder, macerating

Smitty

I am only guessing, but is it possible you don't have the right type or best type of pump installed for your application? Some plumbers install what's basically a sump pump into a sewage pumping station - those will clog.

What's needed is a sewage grinder pump. A grinder pump and its float control are designed to tolerate the inclusion of solids, including toilet paper, in the wastewater and to grind the pump to the destination.

See details at SEWAGE PUMP CLOG by TOILET PAPER

Hair and toilet paper clogs our sewer pump

We have a sump pump an have went through many of them. I've been told we set lower to sewer line in town and also it is quite a way from our house. Hair and some toilet paper will eventually stick to it and burn pump up if we don't catch it stuck on.

We just pulled it out an cleaned it off about a week ago and seems to be stuck on again. My question is should we be using a different type of pump or is there anything we could do to prevent the clogging of the sump pump?On 2017-02-08 by Danielle

Answer by (mod) -

Hair and toilet paper clogs usually mean that you are not using the proper pump for the situation.

A sump pump works best pumping water only, such as from a wet basement. A sewage grinder pump can macerate sewage, toilet paper, hair, and handles those better, without clogging.

Black worms are clogging the aerobic septic system pump screen

I have an issue with the screen on my pump becoming clogged with some type of black multi segmented worm approximately 1 inch in length. They float on the surface and approx every 3 or 4 months I notice the pump volume is down.

I remove the pump, and scrape the worms off the screen and attempt to dip out as many of the worms as possible. But they return and the cycle repeats.

Can anyone tell me what they are a symptom of and how I can correct this situation? (all chambers of the tank were pumped approx 3 years ago and the pump was replaced at that time). Thank You. On 2018-03-06 by Newbie2018

by (mod) - worms on the septic filter?

New

I've not seen actual worms in a septic system; I'm not sure if you're describing actual creatures or just the physical shape of a clogging contaminant.

I would start by reviewing the type of pump you are using, against the specs of your aerobic septic system to be sure you have the right king of pump installed - that could solve the clogging problem.

You're posting on an aerobic septic system page. If yours is not an aerobic septic system search InspectApedia.com website for SEWAGE PUMPS and SEWAGE GRINDER PUMPS to read details.

by Newbie2018

it is an aerobic system with above ground sprayers.All three chambers were pumped about 3.5 years age. The pump was replaced by my service company about 3 years ago and until recently it has functioned well.

Now I notice that the spray volume suddenly decreases and when I pull the pump from the 3rd chamber the screen is filled with larva. (see. pdf file) I scrape them off return the pump to the chamber and it works fin for several months then I have to repeat. I also see large numb floating on the surface.

Can laundry detergent in powdered form clog up the sewage pump?

Can laundry detergent in powdered form clog up the sewage pump? In my opinion it does but my installer says naah. We used powdered detergent, and my wife thinks more is better. Now our pump is clogged with some white crud. - John

Reply: maybe

Solid laundry detergents can form soapy blobs that clog drains or pumps;

I'd go back to liquid detergent and perhaps experiment with different brands if you don't like how the detergent smells. And I"d check with the manufacturer of your HE front loader (what's that a high efficiency washing machine?) about odors. I'm not confident that changing from powder to liquid should explain the issue.

Dosage or detergent brand or even a contamination in the system might.

Can polyester fiber clog up our septic macerator pump?

My husband works as a installer of insulation in commercial building. My question is can over a period of time this polyester insulation he is covered in everyday cause our masarator to break from being clogged up? (Dec 6, 2015) Shelley

Reply:

I don't know Shelly but it seems unlikely; you're talking about very small individual fibers. I would however recommend a filter on your washing machine drain

White residue clogging in my Liberty pump causing the float switch to fail?

How do I keep the white residue from building up on my Liberty pump and causing the float switch to fail? On 2018-04-02 Andie

by (mod) -

Use liquid dish soap and laundry detergent as often it's powdered detergents (used to excess) that's to blame for white crud clogging up plumbing equipment.

If you're not using powdered detergents then I'd look for a problem dumping fats and oils down the drains.

Sewage Pump Repair SNAFUs

Too many repairs too often at our sewage pump

We built in a brand new subdivision and our house is just over a year old. We have had to call the sewer system 3 times to come out and fix our grinder pump. 1st time was 2 months after we moved in. The toilets were bubbling and wouldn't flush.

The technician said the tank had shifted and the float was caught between the pump and the tank.

He also said we had grease in the tank. He cleaned the tank, said the shifting tank was fixed, charged us and we paid. 2nd time was 5 months later after several hard rains the alarm was going off and wouldn't reset.

Once again came out said we had grease in the tank, said he fixed it, charged us and we paid.

Today, 3 months later, the toilet backed up and water went throughout the house. We had to tear out the carpet it was so bad. The sewer company came out water was pushing the lid of our grinder pump up, and water was pouring out the sides.

The sewer company said that the float was not working and we had grease in the tank.

We have had septic systems and grinder pumps in other house we had and have never had this many issues.

We do not pour grease down the drain, have mesh traps in the sink so food can't really go down the drain.

Is this normal? None of the other neighbors are having any issues with their pumps.

Is there something that we are doing that would cause us to have this many problems?

Do you think the sewer company really fixed the problem the 1st time? On 2020-04-28 by Brandi

by (mod) - repeated effort to fix grinder pump is like the auto mechanic who turned my Olds Cutless wheel hubs into ovals during a brake job

Brandi

I don't blame you for being both aggravated and suspicious. Sometimes the technician is actually completely honest but isn't a good communicator.

Less often we come across someone who makes up nonsense for whatever reason.

Nonsense and absurd pronouncements made by dishonest or foolish people can come up anywhere, from the head of a country to a brake repairman.

After a dope mis-mounted the wheels of my 69 Olds Cutlass and turned the brake drums from round into ovals the car pulsated like mad whenever we stepped on the brakes. On a return to the shop he said "It's just dust on the shoes. Drive it a while and it'll be fine." It wasn't fine. We had to replace the brake drums.

I'd have asked the service tech at your sewer pump to "show me the grease".

It is possible that the wrong type of pump is installed - one that can't handle normal solids in sewage.

It's also possible that the same installer who did a not-so-hot job of installing the sewage grinder, such that it tipped and jammed, is also the fella who installed the sewer piping.

I'd get the sewer ejector pump fixed by someone else who knows how to fix a float switch and how to secure the tank and all other parts so that the system is reliable.

These snafus are more than costly, they risk your health.

Septic / Sewage Pump Won't Run FAQs

Sewage Ejector pump only works if we shake it

I have a sewage ejector pit that the builder installed, and only had humidifier furnace drain into the pit.

Then I had a bathroom added (rough in by builder to pit) ejector pump very rarely worked without shaking or unplugging it.

Had a new pump put in same issue, had the check valve replaced same issue plumber states weephole was drilled already. Any other tips of what to look for? On 2017-10-26 by Scott M

by (mod) - binding float or bad float switch

That sure sounds like a bad float switch or a bad pump installation in which the actual float that responds to water level in the pumping chamber is rubbing against and binding against the chamber sides or against the pump or a wire or pipe.

Our Liberty Sewer Pump is New but Won't Run

We have a Liberty sewer pump and it is only 7 months old and it was only used for the last 3 months.

It won’t pump or even come on. How do we check it ? We already checked the electric - it's ok. What do we do next? On 2019-11-25 by Anonymous

Reply by (mod)- Steps to diagnose & fix a sewage pump that won't run

Anon

Watch out: if you're not trained for safe electrical work you could be shocked or killed when fooling with wiring, controls, switches.

That caveat said, an electrician or troubleshooter would

1. confirm that the circuit powering the pump is still on at the panel and where the pump is connected

2. check for a jammed or stuck float switch at the pump

3. check that the pump motor hasn't been jammed and perhaps damaged by an inappropriate solid being drawn into the pump impeller, such as tampons, diapers, dental floss.

4. check that the type and model of pump is properly-matched to how yours is being used. For example an effluent pump won't last long if asked to pump solid waste.

Liberty makes about 50 sewer pump models as well as other types of pumps. Knowing the pump model we can both check the IO manual for your pump for further de-bugging help.

EG. Here is a

• Liberty Pump 700-series SEWAGE PUMP IO MANUAL [PDF] 7000 Apple Tree Avenue Bergen, NY 14416 USA Tel: 800-543-2550 Web: www.libertypumps.com Retrieved 2019/11/25 original source: https://www.libertypumps.com/Portals/0/Files/Install%20Manuals/7225000.pdf

The company's suggestions of

Steps to take if the Sewer Pump Won't Run

are similar to and include one more step than mine:

1. confirm the pump is getting electrical power

2. check that the float switch is free to move - not jammed

3. verify that the wastewater level is high enough to activate the switch

4. if those steps don't fix the trouble, try replacing the switch

Septic pump won't run: not pumping water out

Septic pump not pumping water out pump does work line to drain field not clogged new pump float septic pumped out last month septic alarm keeps coming on,.

If I open pit where pump is and move the float pump does come on and starts pumping water out. Pump is 10 years old. It's like the pump float isn't telling the pump to come on when it should no one can seem to figure out why the alarm keep coming on .

I know it comes on because the pump isn't coming on to pump out the water and it get too high, pump float line not tangled up w/anything, if I lift the pump float the pump does come on, checked opening on pump not plugged ---very frustrating (Aug 23, 2015) Betsy

Reply: sounds like a sticking float switch or bad pump switch itself

Betsy

If you watch the pump float switch and it moves up when wastewater rises in the sump pit but if the switch doesn't turn on the pump I'd replace it.

More causes for failure of the septic pump to pump wastewater out are in the sewage pump diagnostic table at SEWAGE PUMP DAMAGE & REPAIR

Betsy says:

thanks- I had a new pump float put in,, new pump. .....

Mod Says:

So do we know if the problem was the switch? Replacing the whole pump might follow if the switch replacement didn't work.

Intermittent sewage grinder pump stalling

Having constant problems with septic pump grinding system. Pump works for a week and then stops. Plumber opens system and it starts to work again. Does well for a week and freezes up again. Ongoing issue.

Does this system need to be vented to prevent a possible vapor lock or something like it. I am totally ne stumped as are the plumbers I've used. Everyone does the same thing with the same results.

Any ideas? (May 25, 2015) Judy

Reply:

I would look for

• An intermittent blockage of the float switch - watch the pump through several cycles to be very sure that nothing is impinging on the float movement.
• Loose wiring or bad pump control switch

Outdoor grinder pump blows fuse

My outdoor grinder pump keeps blowing a 3 amp fuse instantly upon replacement.

Also, the pump maintenance alarm light is not working either (not the bulb, I checked it by placing it in another fixture).

Would this one little fuse keep the pump from working? What would cause both of these issues to occur? (July 26, 2015) Vince

Reply:

Vince

If the fuse is blowing it's doing its job to prevent a house fire. There is perhaps a wiring error, short circuit, wet connections, or a seized pump motor that needs to be found and repaired. I'd ask for help from a licensed electrician.

Check also that there is no blockage of the float switch or binding of the pump impeller from dental floss or qtips, tampons, wipes, etc.

That can jam the pump impeller (if your pump isn't a heavy duty macerating type grinder pump).

Septic / Sewage Pump Runs Too Often FAQs

Tell me why the grinder pump runs more frequently lately.

My grinder pump runs more frequently lately. When flushing toilet or washing something from kitchen/bath, it starts to run and stop several minutes later.

Looks the tank keeps close to full, can't not hold too much water. The grinder pump is 15-year old and still works fine, I just feel no more free space in tank . What do you think ? Thank you. On 2019-09-13 by Jiang

Explanation by (mod) -

Perhaps you have a failed or leaking check valve on the outlet from the grinder pump. That's a good place to start.

If the check valve is leaking or has failed, a portion of wastewater that the pump has tried to send out of the pumping chamber simply returns to it when the pump motor stops.

In turn that means that the pumping chamber has less free volume to receive wastewater from building plumbing fixtures.

That means that the pump will run more often.

A second cause that we sometimes find is that there is a source of water running into the pumping chamber that you didn't know about, such as

• A running toilet - or
• Groundwater leaks into the pumping chamber

Sewage pump keeps short-cycling on and off every 15 seconds

Our home sanitary system was installed 45 years ago with a grinder pump to send sewage 450 feet uphill to join our larger sewer line to the septic tank and field.

The 4 inch plastic pipe leading to the larger sewer line was replaced with a 6 inch pipe with two clean out places.

Now the grinder pump is turning on and off every fifteen seconds even when no water is being used in the house. Will the grinder pump for a 4 inch pipe be able to handle the job for a 6 inch pipe? (May 1, 2015) Suzanne

Reply: most likely a bad check valve OR a blocked outlet

A short-cycling grinder pump needs to be repaired before it burns out. You may have a switch problem, float problem, a failed check valve (likely) or water is left on and running into the system from a fixture somewhere.

Sewage Pump Warranty FAQs

New grinder pump went out within 15 months. Manufacturer says warranty period begins on the date of manufacture, not date of sale!

My new grinder pump went out within 15 months. The manufacturing company kept telling us that the warranty starts the day it comes off the line. So I had to buy a new one. We got it hooked up after 3 months of not having one.

The pump does work now no issues with electrical but our issue is once we put it in it does not discharge the sewage to the main line. We cleaned out the sludge still nothing. Do you think that the line is clogged up. Any help is appreciated On 2019-09-08 by Teressa Lynn

by (mod) - unconsccionable warranty policy may be due to manufacturer's experience

Teressa

You might want to identify the sewage grinder pump brand and model: it's rather unconscionable that a manufacturer would define their product warranty in a way so patently obviously intended to fail to stand behind their product.

Are they telling you that just sitting in the box, not having been touched by a human being, their product deteriorates? If so that doesn't sound good to me.

I can't diagnose the actual failure of your grinder pump from your brief text - as I don't know what failed; surely if your sewer line is blocked you'd know that because no pump would push any waste out of the grinder reservoir.

Watch out: a common cause of sewage pump failure is selection of the wrong pump type - one that is unable to handle the type of waste or debris it encounters; related is the mistake of flushing dental floss, sanitary napkins, tampons into the grinder pump system.

My speculative OPINION is that the manufacturer's insulting and ridiculous warranty policy may stem from their frustration with failures of their pumps that they think is due to mis-use or mis-installation or mis-application.

Watch out: We learned at W&L (Marketing 101) that warranties, in many industries, are a marketing tool, but not really something that's there to protect the consumer.

Septic / Sewage Pump Damage FAQs

Grinder Pump Damaged by Crayons and Toilet Paper

How would you determine if a certain material would burn up the grinder pump? My little daughter was playing with the toilet and accidentally flush a huge amount of paper and crayons. Now I have to do a huge sewer pump repair and with little experience . (June 23, 2015) Correy Smith

Reply:

A commonsense approach would be to identify any material that can enter and bind the pump mechanism and that the grinder is not designed to handle. For example Zoeller Pumps specifically says that their sewage grinder pumps (Shark series) are designed to handle anything that is normal to flush down a toilet. Basically that's feces and toilet paper.

See WHAT CAN GO INTO TOILETS & DRAINS? for complete details.

Unless your sewage grinder pump was a heavy duty macerating pump or a vortex type pump, flushing tampons, dental floss, high levels of powdered laundry detergent, kitty litter, string, are examples of stuff that can do damage by jamming the pump inlet or jamming the pump impeller assembly.

Sewer line broke off and grinder pump was damaged by gravel

The underground drain pipe to my new tank and sewage pump grinder was damaged (broken right off by one of the subs).

At the break, a flow of waste water and sand/gravel was feeding into the tank until the point that about 10 feet of the drain pipe (still connected to the tank) was filled solid with sand and gravel. This may have been happening for a couple of weeks without our knowledge until the water backed up. I am concerned about the tank and pump grinder. What should we do? (July 5, 2015) Peter

Reply:

Peter

The gravel-clogged pipe needs to be cleared or removed and replaced or the system will surely not work properly. It might be worth finding a plumber with a camera to scope the line.

Reader follow-up:

Thank you for your quick reply. Wow!
So...We did clear out the gravel-clogged pipe (had to as the house backed up).

Every where I read (including your site), it says to not get sand/gravel/aquarium stones/etc. into the tank or through the grinder. We have had loads of sand and gravel going through the system now. I am more concerned about the sand/gravel in the tank and the life expectancy of the pump. What is you advice here? I truly appreciate your knowledge and advice here.

Moderator reply:

I agree that any abrasives like sand or gravel, if they make it through the pump, are bad for it. If your pump is still working it makes sense to me to use it until it fails.

An inch or two of sand at the bottom of a septic tank should settle there and be harmless, and should be removed at the next septic tank pump-out.

On the other hand if your septic tank were an aerobic unit or if sand entered an effluent pumping chamber, as a pump would be right there with the sand, I'd go ahead and have the tank cleaned out.

Septic pumper trucks have tremendous vacuum and should have no trouble picking up solids and debris from the tank.

Reader follow-up:

One last question (I hope). What should we know when asking someone to look at the pump for damage?
It is only 3 weeks old and we want to make sure it is in new working condition.

Moderator reply: be sure the right type of sewage or septic pump is installed for your application

Great question. Here are some basics:

1. Is this the right king of sewage pump and is it properly installed - right height, location, secured, wired, switched, accessible ?

2. Is there evidence of damage or malfunction in the pump itself or switch or controls etc.
Signs of malfunction besides simply not running when it should might be missing check valve(s), flow back into the tank, clogging, tipping over, or tank flooding.

3. If questions 1 or 2 cite defects, what's the proper repair.

Grinder pump Slurry doesn't break down and clogs drainfields?

I've heard that the "flurry" created from a grinder pump does not break down in the same way as regular sewage and can cause clogs in the septic drainfield. Is this true? Is there a way to prevent this? (Nov 18, 2015) Janis

Reply:

Janice

I think you're referring to a slurry - of ground sewage + wastewater.

Ground sewage slurry breaks down just the same as regular sewage, though most-likely faster and more easily.

An issue to watch-out for would be sending ground sewage into a conventional septic tank that lacks a proper outlet tee or baffle: pushing ground sewage into the drainfield destroys it rather quickly. For maximum drainfield protection you'd add a septic filter at the outlet tee (also adding more maintenance).