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PLUMBING SYSTEM INSPECT DIAGNOSE REPAIR
CHEMICAL CONTAMINANTS in WATER
CLOGGED SUPPLY PIPING
DEBRIS in WATER SUPPLY, Water Heater
DRINKING WATER TESTING
EPA GUIDE to WATER QUALITY
FHA WATER TESTS REQUIRED
FREEZE-PROOF A BUILDING
HARD WATER - SOFTENERS
HEAT TAPE USAGE GUIDE
MUNICIPAL WATER PRESSURE IMPROVEMENTS
ODORS GASES SMELLS, DIAGNOSIS & CURE
ODORS IN WATER
PLUMBING SYSTEM ODORS
PRESSURE CONTROL SWITCH ADJUSTMENT
REVERSE OSMOSIS CONCENTRATE DISPOSAL
SEWER GAS ODORS
WATER HEATER SCALE REMOVAL
WATER HEATER SCALE PREVENTION
WATER ODORS, CAUSE CURE
WATER PRESSURE MEASUREMENT
WATER QUALITY TESTS, CONTAMINANTS, TREATMENT
WATER SOFTENERS & CONDITIONERS
WATER SOURCE ALTERNATIVES
WATER SUPPLY & DRAIN PIPING
WATER TANK: USES, TROUBLESHOOTING
WATER TESTS, CONTAMINANTS, TREATMENT
WINTERIZE A BUILDING
Diagnose & Fix Water Softener Problems:
This article series describes procedures for diagnosing and repairing water softener or water conditioner problems including water conditioner control settings and adjustment or repair, brine tank and brine tank float cleaning and repair, and the proper amount of water softening or conditioning that is needed.
This water softener repair article describes what to check first if the softener is not working properly. Also see the FAQs at the end of this article for examples of water softener problems & solutions.
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Article Series Contents
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Before replacing a water softener - a step that may not be necessary, here are some things to try:
Try these water softener diagnosis and repair steps before rushing to replace the water softener itself.
Reader Question: Water Softener Not Softening the Water: water test shows 1120 ppm of hardness and other data - how should I remove the hardness?
In my home the water test report showing the following details :
Reply: water softener capacity must be able to handle level of water hardness
Shobia it does sound as if you'd need water treatment to make that water usable in the home; if you call two local water treatment companies they will be glad to propose systems to meet your needs, and typically don't charge for that advice. Using hardness as an example, it's quite simple to check the level of hardness you need to deal with against the capacity of the water softener system proposed.
I can't say more as I don't understand your data - hardness is usually expressed in milligrams per liter or grains per gallon, not parts per million.
Reader Comment from Cullman 8/26/12:
You need larger size water softener to remove this high hardness. Also TDS (total dissolved solids) level is very high , so for drinking water I suggest using Reverse osmosis system at the kitchen sink. Ph level is good.
Thanks Cullman for the helpful suggestions to Shobia - Ed.
Reader Question: Water softener keeps regenerating & water remains hard
About once a year my softener will have salt in the tank and will run regenerating. But nothing happens and the water remains hard running throughout he house.
Maybe something is clogged? What should I look to do. Thanks so much. - Rob P. 7/24/12
Rob, check for a stuck float switch in the brine tank;
and see BRINE TANK FLOAT LEVEL ADJUSTMENT in our water softener diagnosis & maintenance articles.
Reader Question: Can I replace the resin media inside of a water softener?
8/31/14 Ron Fix It Man said:
My softener is 13 years old and I have read the resin becomes ineffective in about that life time. Iron out has been used with little benefit. Effectiveness of the softener has declined unless greater amounts of salt per cycle are used. Troubleshooting reveals no improper cycle operation. Is it true the resin has a limited life? Can it be restored, say with a wash of dilute muratic acid? If not, where can it be purchased?
Reply: procedure to replace water softener treatment tank resin media
Indeed it is possible to replace the resin in a water softener.
Water softener resin can last for 20 years or even longer, but may have a shorter life depending on the chemistry of the water being processed in the water softener. But I would not start down the "replace water softener resin" path before diagnosing the problem with my water softener to be sure I'm making the proper and necessary repair.
If you've done that and are ready to replace the resin in the softner tank, details of just how to replace the resin in the water softner, where to buy resin, and other advice are
Question: White Deposits on Faucets: why does my water keep leaving water marks on my plumbing fixtures? Should I replace my water softener?
Please see WATER SOFTENER TROUBLESHOOTING FAQs
Use the "Click to Show or Hide FAQs" link just above to see recently-posted questions, comments, replies, try the search box just below, or if you prefer, post a question or comment in the Comments box below and we will respond promptly.
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