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North Star water softener (C) InspectApedia.com AmyNorthStar Water Softeners

NorthStar Water Softener Manuals, Instructions, Contact Info.

This article provides manuals and contact information for NorthStar water softeners.

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North Star Water Softener Manuals

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Debris coming out of NortStar Water Softener?

Debris found coming out of Amy's North Star water conditioner (C) InspectApedia.com Amy

Above: black granular debris reported by reader Amy as coming out of her NorthStar water softener.

Cleaning, service, and possibly resin replacement may be needed for her 11-year-old unit.

Or this debris is from a failed water heater anode or from the well.


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Continue reading at WATER SOFTENER ADJUSTMENT & CONTROLS, or select a topic from the closely-related articles below, or see the complete ARTICLE INDEX.

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Comments

Carlos · Feb 2, 2025

What type of resin is used in a Northstar NSC29UD?

InspectApedia Publisher (mod) · Feb 3, 2025

@Carlos,

I'll double check but I'm almost certain that the resin described at

WATER SOFTENER RESIN REPLACEMENT inspectapedia.com/plumbing/Water_Softener_Resin_Replacement.php

would be fine.

Daniel

Gordon · Mar 26, 2024

I have had to break up the salt at the bottom of the softener, and I notice that there is no water present. Should I add some water to the softener?

InspectApedia Publisher (mod) · Mar 26, 2024

@Gordon,

You should not ever have to add water manually into the water softener brine tank. The softener should send water into the tank under control of its control head/valve.

SO: check that the brine tank level float assembly is not stuck - it may need to be freed or cleaned or even replaced.

Then run the softener through a manual regneration cycle and watch to see that water enters the brine tank.

IF no water enters the brine tank and you've done what you can to free the float, I think it's time to call a softener repair technician.

Do keep me posted.

Daniel

Judy · Mar 5, 2024

Is there a filter to change on the water softener?

InspectApedia DF (mod) · Mar 5, 2024

@Judy,

No, not typically, although there may be a filter-screen that might need cleaning. Let us know the brand and model of your water softener and we can look at the owner's manual for specifics on needed maintenance.

William kumanchik · Nov 20, 2022

MY DISHES HA E GIME OR SALT ON THEM AFTER BEING WASHED

InspectApedia (Editor) (mod) · Nov 20, 2022

@William kumanchik,

Provided that you are sure that the water softener has been in-use, has salt, has been running regeneration cycles, then white deposits on dishes can happen if the water softener salt dose is too high or if the softener and brine tank need to be cleaned.

The other problem could be that the softener isn't working and you're seeing mineral deposits on dishes.

Mick · May 7, 2022

Can you reset the regeneration cycle frequency on a North Star water softner

Inspectapedia Com Moderator (mod) · May 7, 2022

@Mick,

We don't know the model of your North Star water softener but almost certainly yes, you could reset this feature.

Above on this page, as an example, there is a link to one model's manual and in there, on page 11, it gives the instructions for setting the regeneration time.

Be sure to check your owner's manual or if you don't have it, let us know what model you have and we can try to help further.

 

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