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Water heater being flushed (C) Daniel Friedman Hot Water Heater Noise FAQs

Water heater noise questions & anwers: FAQs:

Questions, answers & solutions for water heater noises, bangs, hisses, gurgles, rumbles Calorifier noise, Geyser noise.

This article lists frequently asked questions about water heater noises & sounds and includes answers to common water heater noise complaints or worries.

This article series explains how to diagnose and cure noisy water heaters such as popping, hissing, crackling or banging. We describe the different types of sounds heard at a water heater, what they mean, their cause, and their elimination. The sketch at page top is courtesy of Carson Dunlop Associates, a Toronto home inspection, education & report writing tool company [ carsondunlop.com ].

InspectAPedia tolerates no conflicts of interest. We have no relationship with advertisers, products, or services discussed at this website.

- Daniel Friedman, Publisher/Editor/Author - See WHO ARE WE?

Noise Diagnosis & Repair FAQs for Residential Hot Water Heaters

Measuring thickness of scale in water heater tank bottom (C) Daniel FriedmanQuestions and answers about water heater noise diagnosis and cure posted originally

at WATER HEATER NOISE - topic home. See the diagosis and repair advice given there.

[Click to enlarge any image]

On 2017-05-24 by (mod) re: curing a humming noise at a water heater

Thanks for the great question, Ronald.

At WATER HEATER NOISE we describe several causes of humming sounds at water heaters, calorifiers, geysers or cylinders - the term depends on where you live. The most-common cause of humming water heaters on electric models is a vibration at the heating element caused by water turbulence. Here's what to do:

Humming sounds from an electric water heater can be caused by turbulence in water inside the heater as water flows around its one or two electric heating elements.

Some heater experts suggest trying to slightly tighten the electric heater element in its mount to stop or reduce its vibration. By turning the (loop-shaped) electric heater element in position inside the heater you are changing the direction of water flow across that element as water enters and leaves the heater.

That may stop the noise. If it is impossible to rotate the heating element clockwise (rightie-tightie) you can still make an adjustment by loosening the element - turning it counterclockwise. But watch out for leaks. If leaks start you'll need to drain the heater, remove the element, apply new teflon paste or tape to the treads, and position it anew in its mount.

At that point, just tighten the element enough that it's secure and not leaking (on re-fill of the heater). Then if the noise is absent, stop there. If the noise is present you'll be able to rotate the element 1/8 of a turn at a time until the noise stops.

Watch out: never turn an electric water heater back ON before making sure that all of the air has been removed from the tank or the element will burn up immediately.

If that has no effect, I'd also try slightly closing the control valve on the heater's cold water inlet side to see if slowing the water flow rate/volume has an effect.

Check those two points and let me know if that works for you, as what you find will help other readers.

On 2017-05-24 by Ronald W T Bull

There appears to be a low humming sound comming from the hot water system

On 2017-05-23 by (mod) re: water heater knocking, banging, rumbling, clunking, gurgling, popping or thumping noises and scale deposits

Typically, Charles, the problem you describe is caused by water heater scale mineral deposits. You can see live links to recommended cures in the article above near its end in the section titled "Cures for Hard Water that Clogs Hot Water Tanks, Tankless Coils, and Plumbing Pipes" or you can Use the search box just above to find our article series on WATER HEATER SCALE REMOVAL.

On 2017-05-23 Charles Brinker

water heater keeping a knocking noise when heating. What would cause that?

On 2017-05-21 by (mod) re: noise from a hot water circulating pump

Anon:

Discuss with your plumber the use of sound isolating plumbing support fittings, as often noise or pump vibration is being transmitted via plumbing piping. Also ask if the pump is working normally - the sound could indicate a failing bearing or other component.

On 2017-05-21 by Anonymous

hot water heater pumping noise keeps me awake in a big apartment

On 2017-05-06 by (mod)

Melody,

Check out WATER HEATER SCALE DE-LIMING PROCEDURE where we show the Bold font titled continue reading at. Because most likely the sound that you describe is due to scale formation inside of your water heater.

Or you can use the InspectApedia search box on any of our pages to search this website for

WAYER HEATER SCALE to see all of our articles on that topic

On 2017-05-04 by Melody

Our 8 mo old gas water heater was making a loud rumbling noise that sounded like an idling large big rig truck, vibrated through the garage and could be heard through the house.

The noise lasted for 30 - 40 seconds and came intermittently many times a day for about 5 days until it stopped and the water heater will now only barely keep the water slightly above cold. This is not a type of noise I saw listed and am confused by it. It sounded as if it was a motor noise and we didn't realize it was the water heater until it died.

On 2017-02-02 by Louise M.

My water heater makes gurggling and popping and popping noises when we turn on the hot water.

On 2017-05-06 by (mod) re: how to fix a screaming water heater

David, see see WATER HEATER WHISTLE NOISE - screaming tankless water heater diagnosis

On 2017-01-02 by David Birgin - screaming water heater

My hot water system makes screaming noises when we turn on the hot water
How do I fix this please

On 2017-05-06 by (mod) re: how to fix air noises in water heaters

Nancy and LW:

if there is air in the water heater tank or pipes AND if you previously purged air from the system by running hot water at a nearby tap, there may be an air source into your water system, especially if you're on a private well.

Please use the InspectApedia search box to find our article on AIR DISCHARGE AT FIXTURES to see details of the causes and cures of this problem.

On 2016-12-14 by Nancy

What makes it sound like air is in the tank or pipes when you turn the hot water on.

On 2016-11-30 by LW re: bubbling slushing sounds in water heater

My electric water heater is on a timer and heats for a few hours in the middle of the night. When it initially starts heating it makes an incredibly loud bubbling/rushing sound that actually sounds like a toilet being flushed.

Last week it made popping and gurgling sounds and cold water wouldn't come out of one tap in the house - only boiling hot water came out (other taps weren't impacted). The plumber who came by the next day had no idea what could be happening. Any ideas? Thank you!

On 2016-11-03 by Jenny

I am living in condo. There are two pumps running chiller or boiler. When one of the pumps are on, my unit can hear loud vibration humming noises. What puzzles me is only my unit can hear this noise. Last several days when two pumps were running, the noise level was acceptable but early this morning at 3:42, the very loud noises started and are there all the time. This happens when running the chiller as well. Can you please tell me what possible reasons are. The noises are so annoying but the building has to run two pumps. Thanks.

On 2016-09-19 by Anonymous

can you use a higher wattage element from 4500 to 5500 wats

On 2016-08-21 by (mod)

I don't know what the humming is, Az.

On a few water heater models, particularly those using a rather long heating element, water flowing across the element may cause it to vibrate and may generate a humming sound.

You can probably diagnose this cause of humming electric water heater noise by turning off water into the heater or by making sure that nobody in the building is running hot water. If no water is running through the heater and the noise stops, you've found the probable cause.

If the humming IS traced to the heating element, ask your installer to inspect the element installation; simply tightening it may stop the humming noise.

Watch out: left-unattended, a humming vibrating electric water heater element might begin to leak at its mount.

Is there a circulator on your water heating system? If so check the pump for noise.

Watch out: a failing or mis-wired electrical circuit could cause buzzing or humming - that would be unsafe.

Are you sure it's really humming and not rumbling or hissing -sounds associated with scale deposits or simply with water heating up>?

Try turning power to the heater off, wait 5 minutes, then turn it on. Let me know what you observe.

Finally: a new heater and its installation should be under warranty so it makes sense to call the installer for help.

On 2016-08-21 by Azcabin

Our new electric water heater (3 months old) is making a very loud high pitched humming noise, any idea why?

Question: My 8 year old water heater is making a noise

Thank you for this article. I'm hearing a noise from the water heater, that should be it. 8 years old! - Frank 8/16/11

Reply:

Glad to help, Frank, let us know what you find - doubtless it will help other readers. And we welcome questions or content suggestions about articles found at InspectAPedia. Dan

Question: Does mineral buildup inside a water heater cause the resulting hot water to be even harder due to dissolved minerals?

Does mineral buildup inside a water heater cause the resulting hot water to be even harder due to dissolved minerals? I have noticed problems with difficult to remove scale in my shower and, more importantly, my hair will not behave!!! (seriously) It is a 40 gallon tank, and as a single person who does very little laundry (uniforms are laundered and provided by employer)and doesn't run the dishwasher often, I'm wonderng if I simply don't turn that 40 gallons over quickly enough? Perhaps an on-demand heater would be better for me? Thank you for the article. - Judy 9/13/11

Reply:

Judy
A short answer to the question - does an existing mineral deposit in a water heater make water evev harder, its possible but unlikely. Mineral deposits in a heater form as incoming water, bearing dissolved minerals, is heated, speeding precipitation of mineral salts.

Consider a heating boiler, not a water heater for a point of comparison. In a heating boiler the same physical quantity of water that entered the boiler remains therein - it is not consumed and little or no new water enters the system. In that case the amount of mineral salts available to form a precipitate or deposit is fixed, and small. And we do not normally see a problem with mineral deposits in heating boilers as a result.

In contrast, still using home heating boilers, a steam boiler does consume water qt every heating cycle, and as new water enters that boiler constantly, the available mineral molecules to be deposited and accumulated inside the boiler can be significant, especially when the water supply is high in mineral content.

A home water heater in active use is operating like a steam boiler when occupants are using up hot water. When no one is using any hot water, no new cold water enters the tank, so no mineral deposition stops.

Your question asks if we see the opposite reaction, dissolving minerals back out into the static water in the heater. I doubt that there is a significant back reaction - we don't see mineral deposits easily dissolving back into the water as er do not see water scale deposits disappearing on their own.

More technically, we want to ask at what concentration of dissolved minerals in a static (no water leaving nor entering) water heater will we see back dissolving of existing deposits into the water. It depends too on heater temperatures and the water chemistry. I'll look further at the reaction and comment further.

I add that an on demand heater too can have serious trouble with clogging if the incoming water is hifgh in minerals. You would be better off installing a water softener.

Question: water was drained twice but it still makes noise

I have a Eco Water Heater that is 21/2 years. It makes a lot of noise.
Recently the heater was drained twice, and it still makes the same noise.
Any suggestions"

Thanks,
Ruben Castellanos - 11.16.11 rubenc_57@msn.com

Reply:

Ruben, draining a water heater alone probably won't remove caked-on mineral scale deposits on the heater bottom or on its heating elements if it's an electric unit. You need to look at WATER HEATER SCALE DE-LIMING PROCEDURE.

Question: noisy attic water tank sounds like pipes banging together

My water tank in the attic is so noisy, my pipes sound like there banging together plus the toilet cistern is constantly overflowing! So frustrating. - 9/12/12

Reply:

Jim:

Often a very noisy water heater that bangs and clanks as it's heating up is due to scale formation. That might be worth checking out, along with how well the water pipes are actually secured.

I don't think that a water heater is going to have much to do with a toilet cistern problem - more likely that's a problem with the fill control valve in the toilet. Take a look at TOILET REPAIR GUIDE.

Question: oil fired water heater takes longer to come on

I have a oil-fired water heater,it is taking longer before it come on,so the temperature of the water is alot colder than it should be. Thermostat is set where it should be.What's the cause? - Anon 10/4/12

Reply:

Anon,

We had this problem on a gas fired water heater; the result was that too often the water was tepid to cool when it should have been kept hot. We discussed that problem in our

article TANKLESS WATER HEATER INSTALLATION - but you don't have to replace the whole heater to fix this trouble.

A solution is to remove and de-scale the temperature sensor and control, but for safety and reliability it may make more sense to just replace the control or at least its temperature sensing component.

Question: water heater making scratching noises

(June 18, 2014) Bob said:

The HWH in my apartment is making a scratching sound at intermintent times usually from dusk on and continues most of the night. It sounds like a squirrel or rat scratching as confirmed by a pest mgt. company. However when you put your ear up against the HWH you deafinately hear the scratching sound coming out of it. I've never heard this before. What can it be?

Reply:

Bob most likely you're hearing the turbulence in a water heater that has mineral scale formation on the heater bottom or heating elements.

Question: electric hot water tank making tapping sounds like a marble being tapped on the tank interior

Have an electric 80 gallon hot water tank that services one side of my house and a 40 gallon that services a guest bathroom on the other side of the house.

We have hard water which can leave hard build up in sinks and showers if not cleaned regularly. Tonight I noticed that my 80 gallon tank is making periodic tapping sounds (much like a marble being tapped on the inside of the tank). I turned the electric off but it is still making those tapping sounds. Husband says not to worry about especially since the electric is off, but it is driving me crazy. What is causing it to suddenly make these noises? - A Harris 11/20/12

Reply:

Indeed Mrs. Harris, a scaled-up water heater may make a tapping sound as hot gases form on the scale-coated tank bottom and as bubbles and water are disturbed in the tank as a result. If that's what's going on it's not always an immediate safety concern, as we've seen scale-coated water heaters remain in use for even a decade without a catastrophe. But ...

Watch out: if the water tank is not de-scaled the not only will the noises worsen, but it's possible for the tank bottom to be weakened, eventually leading to or contributing to a catastrophic water tank failure, described over at BLEVE EXPLOSIONS.

Question: water leaked into the water heater insulation between the tank and outer jacket - how do I get rid of it?

I have a new electric hot water heater. When installed the cold water valve was not tight and water has dripped into the LINING BETWEEN the tank and case. The bottom is full of water. How do I drain this? - Debbie 12/11/2012

Reply: how to dry out a flooded or soaked hot water heater tank

Debbie,

it is almost impossible to drain water that leaked into the lining of a water heater, though with GREAT care one might try removing a screw or two if they are present securing the bottom pan of the heater; an expert might drill a drain hole - but I do not recommend that approach as the risk is destroying the heater.

If not too much water dripped in, and if you let the heater got HOT, it should drive out the water as steam; I'd try that approach.

It's reasonable to dry out a water heater's insulation using its own heat if the heater has been wet with clean water and we do the dryout pretty soon so as to minimize the risk of a mold invasion.

For a heater that has been flooded with unsanitary floodwaters I'd prefer to replace the unit as I don't see how we're going to be sure our heater is not contaminated with sewage, pathogens, mold.

Incidentally, when the water heater gets hot you may hear a hissing sound and see some steam coming out of seams in the water heater jacket - if so that means you are successfully drying out its insulation.

Question: Brrring sound from water heater, intermittent at start-up

(Mar 26, 2015) Joanne said:
A Brrrring sound coming from the hot water heater - only intermittently. After turning on a hot water tap for a minute, the noise stopped. The sound seemed similar to a hollow sounding telephone ringing.

Reply:

Thanks for the new sound for our catalog, Joanne. I can only guess that you are hearing a sound caused by water velocity moving through piping or a valve at or near the water heater, or perhaps even through it's dip tube. A mechanic's stethoscope can probably pinpoint the noise. Give that a try and let me know what you find.

Question: loud gurgling or boiling water sounds at water heater tank

Apr 23, 2015) ann said:
Is there a way to fix the tank from making loud gurgling and loping noises?

2015/12/07 John J Schmidt said:
My gas water heater makes strange sounds when the burner is heating the water. The sound is similar to that of rapid boiling water? What could cause this sound and how can I eliminate the noise. The water heater sounds like it is about to blow up?

Reply:

Yes Ann

In the ARTICLE INDEX found at the More Reading links above see

WATER HEATER SCALE DE-LIMING PROCEDURE

Question: loud BANG at water heater start-up

(Apr 24, 2015) Jeff said:
We have two small water heaters upstairs to serve the upper part of the house. Occasionally we hear a very loud BANG (just one) as if someone dropped a very large encylopedia on the hardwood floor. Could this be from the water heaters?

Reply:

Yes Jeff, though the bang is more likely if your water heater is gas or oil fired. Such BANGS may be quite dangerous - please see the discussion about water heater startup bangs and explosion sounds in the article above. Let me know if any of that leaves you with more questions.

Question: Clicking noise at gas water heater

(Oct 15, 2015) Deena said:
My gas water heater works fine but I can hear the gas clicking on more now heating the tank. Should I be concerned?

Reply:

Deena I suspect you're hearing a noise caused by lime deposits.

In the ARTICLE INDEX found at the More Reading links above see

WATER HEATER SCALE DE-LIMING PROCEDURE

Question: anonymous reader has opinion about role of thermocouple in water heater noises

2015/12/10 Anonymous said:
So many of the threadsi have been reading are SO VERY WRONG. In instances of a single loud BANG or explosion type sound 99.9% of the time the thermal couple needs to be adjusted closer or further from burner depending on if you see a flame or not. Move thermal couple closer if no flame comes out of flu when you hear the bang and further if does.

Reply:

Thank you for your anonymous opinion, anonymous but here you may be giving very dangerous advice - that could kill someone.

Rumbling banging water heaters - continuous noise when the burner is on - are most often traced to scale deposits.

A single loud bang at start-up is very dangerous if it is caused by the ignition of un-burned fuel, whether gas or oil. Such heaters should be shut off and then repaired by a trained service technician.

The thermocouple is a safety device that closes a gas valve if a safe flame is not maintained. I agree that misplaced thermocouples may prevent a gas burner from staying on but I would not expect that to cause explosions.

Readers whose water heaters cause a single BANG when the heater temperature goes from cold to hot - for example if the heater has been left off for a time or if you used all of the hot water in the heater, then stopped running water while the heater re-heated, should investigate water hammer - search inspectApedia for that term. You might need an expansion tank on your hot water system. If you're having this problem also look for water hammer induced dripping at relief valves. That's a dangerous condition too as repeated dripping can ultimately clog a valve leaving the water heater unprotected and thus risking a BLEVE explosion.

Separately: sometimes there is a single loud bang type noise at forced air heating furnaces - occurring when ductwork is heated and expands.

Cures for Water Heater Scale

  1. WATER HEATER SCALE DE-LIMING PROCEDURE exactly how to get rid of water heater scale, a common cause of water heater noises.
  2. WATER HEATER SCALE PREVENTION - how to avoid scale formation in water heaters
  3. More water heater noises and some recommendations are in the Residential Gas and Electric Water Heater Handbook [PDF] provided by A.O. Smith and linked-to
    atReferences or Citations

Question: loud gurgling at water heater

(Jan 3, 2016) Eric Turner said:
Hi, I have a 8 year old water tank in a house that we just purchased. The hot water supply is fine however if somebody takes a shower and then goes over to a sink to brush their teeth etc. there is a very loud gurgling noise that comes from the hot water tank. Any idea what that is?

Everybody keeps saying its sediment. I have flushed the tank and hot much came out. I do not know the history of maintenance of the tank.

Any ideas what would cause this issue?

Reply:

I agree, more or less, withe "everybody" that sediment or more likely scale in the water heater is a common source of heater noises. Search InspectApedia.com for WATER HEATER SCALE REMOVAL to see more details about diagnosing and fixing the problem.

Question: roaring sound at water heater

(Feb 9, 2016) Jackie said:
What causes my hot water heater to make a roaring sound after the hot water has been running for a few minutes?

Reply:

Jackie:

I don't know what sort of water heater you have - the situation could be very dangerous if a chimney fire is occurring - in that case have everyone leave the home and then call for emergency assistance.

Other sounds such as a popping hissing crackling may be due to lime in the water heater tank. Search InspectApedia for WATER HEATER DE SCALE

Question: uneven flame on gas fired hot water cylinder or calorifier

(Feb 11, 2016) Anonymous said:
jo heron have power miser hot water heater replaced burner assembly still have uneven flame turned down gas valve on gas line seems to make neater flame could my problem be high gas pressure
flag like

Reply:

Uneven flame on different areas of the same burner usually means that the burner is dirty or partly clogged.

Question: flush noisy water heater with swimming pool muriatic acid?

(Feb 22, 2016) Donald Diltz said:
Can I pore Swimming Pool Muratic Acid in Tank and let Sit for one or Two Hrs to desove Lime, and Then Flush?

(Feb 22, 2016) Anonymous said:
I used to Flush Steam Boilers With Acid With a Circulating Pump for 8 to 10 hrs to Get Rid Of Scal. CAme
Out Shinning as a New Penny. These were 5 Pound Boilers. 55 Years Ago.

Reply:

Anon

Please see the details including safety concerns, at the live link (in caps) in the this text in the article above

See WATER HEATER SCALE DE-LIMING PROCEDURE for the full article on the detailed procedure for removing lime and water heater scale.

Question: can't find water heater pilot light; water heater ignition problems

(Mar 1, 2016) Gene Anthony said:
Hot water heater keeps shutting down. I just checked the pilot light and found so much debris I can not locate the pilot light?

(July 17, 2016) Anna said:
Hi

Our heater does not ignite properly or at all, we were bleeding the radiators several times and on occasion it was working but then it stops again, it usually makes some funny noise which we think is due to trapped air but having bled all the rads several times I dnt know how this air gets inside or where to go from here

any advice would be greatly appreciated

Reply:

Gene,

IF your water heater is a gas fired unit and is rather new, there may be no pilot light, just an electronic or piezoelectric igniter that lights the flame when needed. Still a thermocouple or similar safety device will be installed to shut off the gas if the flame does not ignite or burn properly - that thermocouple may be the problem.

Anna,

bleeding air from radiators won't have anything to do with whether or not a heating appliance ignites - that's a burner or combustion air problem.

The article above pertains to domestic water heaters - used to make hot water for washing and bathing. Home heating radiators are for heating space - rooms and are discussed beginning at AIRBOUND HEAT SYSTEM REPAIR by WATER FEED VALVE inspectapedia.com/heat/Air_Removal_Valve.php

that's probably what you are looking for.

(July 17, 2016) Anna said:
Hi

Thank you for the link,

I will look through the article
in fact we have one system that heats up both, water for sinks, showers, etc and the radiators, there is a small valve we need to move up or down, to have the radiators warmed up

Question: water heater popping noise

(Aug 5, 2016) anita said:
My gas hot water makes a popping noise when starting up. Is this normal ?

Reply:

Anita

See WATER HEATER SCALE DE-LIMING PROCEDURE to read the probable cause, effects, and remedy for the water heater popping noise you describe.

On 2015-03-09 by Marilyn

my gas hot water heater makes a whining sound and also a tapping sound. What could this be? I was told it could be the pressure regulator. Could that be it?

On 2014-07-21 by TOM EUGENIS

I have a power vent h20 heater . gas. 7 yrs old . no hard water.
about half way through a cycle it gets really loud. sounds like an air noise , a rumbling? no ticking or popping or banging ..?

On 2014-04-15 by (mod) -

Nancy often we notice noises more easily at night; and in cold conditions, given that the heater is in a cold space (unheated attic), the heater may be working longer and harder to heat water. Those conditions combined with scale formation could lead to banging noises. It should be easy enough to drain the water heater and check for scale in the heater bottom - that's where I'd start.

On 2014-04-15 by Nancy

Question: I live in Houston Texas. I have two water heaters in the attic and every time the outside temp drops below 45 degrees the heater makes loud banging noise that is loud enough in the room below the attic to wake you up in the middle of the night.

The noise continues for some time but the heater operates quietly in warmer weather above 45 degrees roughly. What is going on? This has been going on for few years but no one is able to identify the problem mostly because the noise is only at night or early mornings when it is still cold and by the time a repairman comes its normal and quiet.

On 2014-04-01 16:52:19.832910 by (mod) -

Great thanks for the follow-up. It makes sense to be safe first. Keep us posted as what you learn will surely help other readers.

DF

On 2014-04-01 by Anonymous

Thank you for your response, Dan. There is no sign of any damage, just lower water pressure. I will call a plumber tomorrow.

On 2014-03-31 y (mod) -

Valerie,

Possibly. Take a look at the water heater in the garage. Is it visibly damaged? If it is a fuel burning heater (as opposed to electric) there are additional hazards if it is not properly vented or if there has been a fuel or gas leak. If there is ANY doubt about the safety of the heater turn it OFF or turn its power and fuel supply off if you can safely do so. If you can't you'd need to go outside and call emergency services like 911.

Apology for being so cautious but what else can one do when discussing this matter just by text than to be careful.

On 2014-03-31 by Valerie F

I took a shower this morning and while I was getting ready I heard a loud bang from my garage where my water heater ids located. Now the water pressure in my house has dropped considerably. Are these related?

On 2014-02-15 by (mod) -

A water heater should not be affected by a toilet flush unless by mistake we're sending hot water to the toilet; sounds quite odd; I'm baffled but will think about it further.

Hard water does cause water heater noises and shortens heater life - search InspectAPedia for

Water Heater de-scaling procedures

for more details.

On 2014-02-15 by Mike Metcalf

Recently Have noticed a pressure drop at all fixtures. The real mystery is that the water heater pops and cracks when a nearby toilet is flushed. The water is hard with a softener and a filter. The heater is two yrs old and has been flushed about every 6 months.

The house is on a crawl space and I have inspected for leaks. Filter has not been changed recently.How can using cold water to flush toilet affect water heater?

On 2014-02-04 by (mod) - isolate equipment and piping to find the problem

Thanks for the feedback, Douglas - what you learn will surely help other readers.

As a general approach to finding a leak in plumbing & heating systems it is sometimes helpful to try to isolate equipment and piping by a combination of closing valves and watching pressure gauges.

Typically the circulator used on hot water heating systems, including the circulator that is used to move water through the heat exchanger of an indirect-fired water heater tank like your Superstor include isolation valves (to permit servicing the circulator itself). Beyond simply turning off the zone, try closing it entirely, temporarily, then watching pressure in both the boiler and inside the water heater for a change.

Oh, and please be careful about our website name - it's got an A in the middle. InspectApedia.com

Unfortunately there is a copycat publisher who uses the "o" in that place to get a free ride on our readers and traffic. It's a copyright violation but not one worth pursuing. ... just sayin'

Daniel

On 2014-02-04 by Douglas

Dan thank you.

Pressure was my unknown variable, and I was afraid of a couple of things you mentioned. I will run some tests at some point to start eliminating zones to see if I can get a better read on the leak. Also, I will submit my water for a test to ensure it is safe.

This has been a long battle, and it is not over yet. We do have corrosion in our heating system, as we have found it inside all of the pumps. We also know about restricted flow through the boiler itself. I have had three plumbers, a distributors rep, and even the manufacturers rep come out and give their input on the situation.

I know I am looking at a bare minimum of replacing the internal components of the boiler itself, and several more check valves and pumps. I am hoping that the tank itself is not an issue.

Ultimately, I need to start by finding the leaks that are allowing fresh hard water to constantly enter the system, which is by our estimation, what is causing the corrosion. Once the leaks are fixed, I can start replacing the individual components.

I think I need to wait though, as it is winter in the North East, and using one zone at a time to find the leak, and try and heat the house at the same time is not going to work. It is a large house, with 5 zones, 3 baseboard heat, and 2 radiant.

Anyway, back to the drawing board, but thank you for your in-depth response, and thank you to Inspectopedia, as having a sounding board for questions is a huge benefit.

On 2014-02-03 by (mod) -

Douglas,
Interesting question. If the heat exchanger coil (containing boiler water) inside the indirect-fired water heater (Superstor) tank (containing domestic hot water) should crack or spring a leak, because house water pressure (inside the Superstor) is typically higher (20-60 psi) than water pressure inside the boiler when the boiler is between heating cycles and is cool (around 12 psi) we might see house water leaking INTO the boiler, raising its cold pressure, and ultimately spilling out at the relief valve when the boiler heats up.

I suppose it's possible for anti-freeze or chemically-treated boiler water to leak in the opposite direction - into the Superstor, but it'd be odd. We'd have to have a time when home water system pressures were lower than heating boiler pressure.

Other things (copper, corrosion) can make water look bluish. Why not take a water sample to a local test lab or to your health department? Meanwhile if you're worried about contamination certainly it'd be smart not to use the water for cooking or anything else. (I know this is easy to say and hard to do )

On 2014-02-03 by Douglas

I have had many issues with my heating system. It is a newer Weil Mclean gas fired system with a Superstor indirect fired water heater. My question is odd, but I am wondering if it is possible for the heat exchanger inside the water tank to have cracked, and for it to let the water from our heating system into our potable hot water.

I have a known leak somewhere in the system, and I have searched all over the house, and under it, but I can find no signs of a leak. Also, I have seen at least once, when filling a tub for my kids, that there is a slight blue tint to the water. It appears to be the same color as the water that I can get out of the system. Any help is appreciated.

On 2013-04-08 by Belinda

Thanks the box does have a door and when we bought this house there was a brand new spare element in the utility closet so maybe a job never finished. I will see how it goes...

On 2013-03-26 by (mod) -

Lisa,

So I suspect the hissing is crud on the heating elements.
In the Related Articles at page top take a look at

SCALE REMOVAL, WATER HEATERS & SCALE PREVENTION

but more likely you'll need to remove and de-scale or replace the heating elements. If you can install a water softener you can cope with this problem for all of your plumbing system.

I'd think about that because just making it for one year from new to having a water heater scale problem is pretty fast and inconvenient.

Just to be sure we're SAFE, make SURE that the noise is coming from the heater interior - that is we aren't facing a burning-up electrical switch or fuse box or control. If you smell smoke or hot plastic or the like be sure to shut the system off immediately - at the electrical panel.

On 2013-03-26 by Lisa

Yes sir, we do have hard water. I've just had people tell me to be careful of it "blowing up", which of course worries me. We haven't cleaned it yet since it's just now one year old, would you advise us to do that?

On 2013-03-25 by (mod) -

Lisa,

A hissing sound in an electric water heater could be the element heating up, perhaps moreso if it
is mineral-coated. Is your home served by hard water?

On 2013-03-25 by Lisa

We have a 50 gallon GE tank that we just had installed one year ago. My husband noticed a "hissing sound" and turned off the heater via the breakers. I turned it on approximately 6 hours later and I can still hear the hissing sound.

Can you please advise what you think it may be. We are only 10 days out of the warranty coverage and hate to call a plumber if not necessary. Thank you!

On 2013-03-25 7 by (mod) - Before replacing the whole water heater let's find out what's wrong.

Hang on Belinda,

Before replacing the whole water heater let's find out what's wrong.

You are describing a noise that comes from a separate control not from the heater itself.

Perhaps the control is a timer - if it has an openable door open that and take a look; if wires are exposed DO NOT TOUCH anything - risk is electric shock.

I suspect either a bad water heater thermostat or a bad electric water heater element. BOth of those are parts that can be replaced without replacing the entire water heater.

On 2013-03-25 by Belinda

Thanks yes its an electric heater and I have press the reset button 3 times since we bought the house. There a thick yellow cable that comes out of the top of the water heater that goes into a box.

Then there's a another cable connecting that box to another box. The second box is what is making the chugging noise... but if you say having to press the reset button is bad then I guess I can start with replacing the water heater thanks

On 2013-03-24 by (mod) - chugging noise from water heater

Belinda
I don't understand from your question

- what kind of water heater is installed: electric, oil, gas, other
- what junction box you refer to: a control, electrical switch, safety device

But I infer from your mention of a reset switch that you're talking about an electric water heater that keeps going off on reset. I would NOT keep forcing the heater to run as doing so may be unsafe. It's time to call a plumber or an electrician who is familiar with water heaters - for accurate diagnosis and repair.

On 2013-03-24 by Belinda

I have a Kenmore water heater from 99 and the junction box connected to it is making a chugging noise. There is a bar on the side of it you can slide up or down. It was up when it was making the noise we put it down and the noise stopped.

Does that mean there is a problem with my water heater or my electrical box? Don't know what to do... since noise started I have to constantly press reset button on water heater.

On 2013-03-13 by (mod) - water hammer noise at water heater

Annie,
The noise you describe sounds like pipe vibration, similar to water hammer. It occurs when water flowing through a pipe or sometimes even a particular fixture sets up a vibration that (I think) is a harmonic interaction with a particular length and run of pipe. Water pressure is also a factor.

I've had successful cures by finding and securing poorly-supported water supply pipe runs, and on occasion I replaced a faucet.

On 2013-03-13 by Annie

We have a rental property and our gas hot water system in the downstairs unit makes a massive noise (like a jackhammer) which can be heard in the upstairs unit. It only happens when the hot water tap isn't fully turned on. Once it is, the noise stops. No other taps cause this problem?

On 2013-03-07 by greta

i have had no heat (oil fired heating system) repair man replaced aquastat for 335.00 Now about fjour times in 24 hours I get a loud buzzing sound that lastas for about 20 seconds, i don't lnow where it is coming from

On 2013-01-02 by Ron

Water leaking from bottom element it pops the breaker and makes weird banging noises inside a tank


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