This article lists the causes of dishwasher drain failiures: why won't the dishwasher pump out its used or dirty water.
We list several quick inspection points and tips that can fix the problem, followed by a detailed description of a dishwasher pump and impeller failure that, along with rust, led to a decision to replace the appliance.
We include a description of bailing out a flooded dishwasher, disassembling its impeller and pump assembly to clean it, and how we decided that the dishwasher needed replacement.
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If a dishwasher stops draining its wash-water there are several common causes:
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It's remarkable how long a dishwasher may keep working without following the manufacturer's recommendation for cleaning its strainer.
Food and debris collect in the strainer, usually a removable screen in the dishwasher bottom that screens dishwasher drain water before it enters the dishwasher pump.
OPINION: But eventually you're washing your dishes with some pretty nasty water (photo above), even if they look clean at the end of a cycle.
This older Two Harbors Minnesota dishwasher (above) was still in daily use, but on closer inspection we saw that it was not draining - it was simply using the same dirty water to wash each load of dishes (photo below).
As we noted above on this page, often when a dishwasher won't drain it's simply due to a kinked or clogged drain line between the dishwasher and the sink trap to which it's attached.
But not always. An inspection of this dishwasher didn't disclose any problem with the drain line itself.
To diagnose the trouble and to see if we could repair it, first we bailed out the dishwasher bottom to remove the standing water. (Photo above)
Then we dis-assembled the bottom strainer and water inlet to look for and remove debris (below). This dishwasher was not designed for easy strainer cleaning or repair.
If you make note of the model and serial number of your dishwasher (below) you might be able to find the installation and repair manual for it and therein a parts explosion, though for a 15-20 year old appliance that becomes more-difficult.
Here is Whirlpool's parts explosion for this dishwasher, with parts and parts explosions available from Sears Parts Direct.
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To remove the strainer parts enough to even access the pump impeller required removal of many parts (most not shown here).
Finally, by unscrewing enough parts to remove the strainer cover over the impeller assembly of the dishwasher's water pump (below)
we could remove the dishwasher pump impeller itself for inspection (below).
At Dishwasher Repair we noted that decades of food waste as well as loose screws had clogged, blocked, and finally broken the impeller pump in the dishwasher base. This Whirlpool dishwasher had been in daily use since 2009. We bailed out water, using a rag and sponge to get up the last bit, then
removed this nasty glop found inside of the pump assembly.
But the glop in my hand wasn't the culprit. Something worse was amiss - inside of the pump and impeller assembly below. To proceed to disassemble the dishwasher pump it was helpful to look at a parts explosion for this specific model.
We began cleaning the impeller assembly, there disclosing that the dishwasher bottom was rusting-through (photo below) - not good news.
Seeing that rust - the tip of the iceberg as more rust will be on the dishwasher's under-side, a normal appliance repair person would stop wasting labor and money and simply call for a complete replacement. We agree with that diagnosis.
In this case, as we were going to replace the dishwasher anyway, and as I wasn't charging for labor, we continued the dis-assembly in order to better understand what had gone wrong with this dishwasher.
We found broken bits of plastic, sheet metal screws and even a bit of wire - more than enough to jam the dishwasher pump and as a result, burn-up the pump motor.
and chunks of rusty metal that were a bad sign (below). It's obvious that these screws and wire would ultimately jam the dishwasher impeller and pump.
Unfortunately the combination of age and rusty dishwasher bottom made this appliance beyond economic repair. We replaced it. \
Steps to replace a dishwasher are given at the Continue Reading link below.
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